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The new Rational License Key Administration and Reporting tool has released! Download the tool for free today, and start reporting against your usage of IBM Rational Products.
The reporting feature of the new Rational License Key Administration and Reporting tool generate license usage reports for IBM Rational Products using Flexlm and Jazz (CLM) licensing technologies. It provides reports on the use of floating and token licenses, including:
Some of the new administration features of the tool include:
For more information on downloading, installing, configuring, and using the new Rational License Key Administration and Reporting tool, see:
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We'll be back tomorrow with more great content focused on helping you get the most out of IBM Rational Support and your IBM Rational products!
For now.... It is that time of year when many Americans roll out that one last big blow-out barbecue party before the summer comes to a close and we look toward welcoming winter, albeit a bit trepidatiously. While the holiday has indeed come to symbolize the end of summer for many of us (it isn't, summer doesn't end until September 22), it started and remains as an American federal holiday to honor the worker; a day when we recognize the contributions of the American worker by relaxing and eating lots of BBQ
All this, of course, means your loyal blog admins are off galavanting (or just sitting on the sofa) and not actively working today. But that doesn't mean we don't have some good content for you! In this case, it is a video from IBM Electronic Support guiding us all on how to download software from the Fix Central repositories.
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Finding content and information about your IBM Rational products- Here is a video from IBM Innovate 2013 that is an overview of finding content and information across different offerings of IBM.com and Jazz.net.
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UrbanCode offers capabilities for application release automation (ARA), complementing IBM's DevOps solutions, enabling clients to more rapidly deliver mobile, cloud, big data analytics and traditional applications. More info can be found at: http
Great! That's a world class service from a world class company!
IBM offers two license acquisition and Software Subscription and Support offerings- Passport Advantage, and Passport Advantage Express. Passport Advantage is designed for larger enterprises. Passport Advantage Express is designed to meet the needs of medium sized businesses. You can learn more about each here.
So, let's say you are ready to upgrade your Rational software, and you have Subscription and Support in place. You login with your IBM ID to Passport Advantage Online and there you see the software you need, ready to be downloaded. Sure there could be a few teething problems while upgrading, and then quite possibly some issues to attend to after the go live date. Having IBM Subscription and Support means you can log these incidents (PMRs) through phone and online technical support using IBM's Service Request system.
Sounds pretty standard as far as support goes? Yes, this is standard support and is an excellent IBM service. But did you know that by having Subscription and Support in place, you can get an even more advanced support and risk avoidance service from IBM? You sure can! Reactive support is critical when you need expert help to address an issue that is affecting your bottom line - you need a resolution as quick as is possible! But if you want those issues handled as priority by IBM to get your environment back to maximum capacity rapidly, and would like an assigned IBM trusted advisor managing and escalating such issues on your behalf, you need to explore IBM's Soft
Reactive support is one small element of this popular program, as the ultimate objective is to prevent issues in the first place. If you think your environment is fine tuned and you are using all of the functionality of your Rational software to the max, these guys will check it out and most likely find even more efficient ways for you to work with your software! These highly skilled experts are awesome! And if you haven't looked at how you are using you Rational software, or how it is implemented in your ever evolving environment, you could be amazed at how much you could bring down your operational running costs. AVP is much more than support, it gives you a relationship with IBM, someone to fight your corner. The AVP team will also help you to plan for upgrades so you don't encounter frustrating issues, and will help your employees to adopt the most current release of software. Your trusted advisor will even work side-by-side with you to help grow your skills too.
Why not check out what the Accelerated Value Program could do for you by visiting the Accelerated Value Program web page here, or if you prefer, contact the Accelerated Value Program team at soft
Author: Carol Wingfield, Software Accelerated Value Program Business Development & Offerings Specialist