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The new IBM Support Portal design has deployed!
The IBM Support Portal has a new look. You have suggested improvements for the IBM Support Portal. We've listened, and our new, simplified website is now available. The simplified design presents the most important content for your product to help you find the information you need, when you need it. After selecting a product from the top of the page, you'll find links to fixes, updates, best practices, product documentation, troubleshooting technical notes, social media channels, tools and resources, and so much more. Please visit the new site today at support.ibm.com!
We produced a short video introducing the new functionality that is now live
IBM Support Portal overview- video about the new design
At the IBM Electronic Support blog you will find an overview of the main pages of the new IBM Support Portal and a description of how to navigate within this new design. Note: Clicking on the images in this linked article will open full-size images in a new browser tab for greater visibility to the discrete features.
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Getting Started with Rational License Key Server Administration and Reporting Tool, v8.1.4- The new Rational License Key Administration and Reporting tool has rele
Some of the new administration features of the tool include:
For more information on downloading, installing, configuring, and using the new Rational License Key Administration and Reporting tool, see:
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Darrel Rader, a technical skills and development leader in IBM Rational has built this amazingly short (only 6 slides!) but robust presentation on slideshare.net to help explain what learning circles are:
Now that you know what a learning circle is, did you know we've got five of them currently rolled out (with more to come)? Check out the great learning circles below, choose one, and dive in! These learning circles focus on aspects of the product and application lifecycle:
Because you may not have time to browse all the resources and mingle with other learners in one sitting, learning circles help you create your own personal roadmaps, your pathways through the resources.
You can check off items as you complete them, break away whenever you need to, and easily return anytime. No guesswork; no wasted time trying to recreate where you were.
You can keep your progress confidential, of course. But you also have the option of easily sharing your progress with a mentor, your manager, or your team so you can all progress together.
Don't forget to keep and eye on our developerWorks Learning Circles page to see when new circles are added!
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Our good friends in Rational User Education have been doing a bang-up job in publishing a ton of great high-value videos on their YouTube channel. In particular here's a losoe-knit series of Agile related videos to cover a wide range of topics germane to those processes and methodologies. For a general overview of the other pages see this article Getting Started With Agile Planning.
IBM Rational Team Concert, Agile Planning: Tips Tricks- with Senior Technical Sales Representative Jeff Hanson. More info
And don't miss these great videos that continue the series of Agile and ALM content how-tos and demos:
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Following is a list of the recently published Tech Notes on ClearQuest APIs. These scripts are really useful to us in Rational Client Support and may be something you were looking for:
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Better work item editing in the Rational Team Concert web UI- The Rational Team Concert rich-text editor in the web UI provides better support for formatting and linking, and keyboard shortcuts.
And as an extra bonus:
Work Item guidance in Rational Team Concert- Get work item guidance in Rational Team Concert.
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In this six part demo series on developerWorks, we show you the ins and outs of IBM Rational Solution for Systems and Software Engineering. All six of the articles below will take you to pages on developerWorks from which you can either click to view the demo, or download the video and transcripts for review later or in secure environments.
IBM Rational Solution for Systems and Software Engineering Demo Part 1: Collaboration, Planning and Change Management- In this first demonstration in the lifecycle walkthrough we will show you how to use work item management, project dashboards and lifecycle traceability to deliver greater team collaboration, transparency and improved project over sight.
IBM Rational Solution for Systems and Software Engineering Demo Part 2: Requirements Management- In this demonstration, we will update and test a popular software library downloaded from the internet.
IBM Rational Solution for Systems and Software Engineering Demo Part 3: Quality Management- In this demonstration in the lifecycle walk-through we will show you how to use requirements and model driven quality management to validate system behaviour and verify compliance as early as possible in the lifecycle.
IBM Rational Solution for Systems and Software Engineering Demo Part 4: Architecture Management- In this demonstration in the life cycle walk through we will show you the use of standards based modeling techniques to capture, analyze and design complex systems.
IBM Rational Solution for Systems and Software Engineering Demo Part 5: Embedded Software Development- In this demonstration, we will update and test a popular software library downloaded from the internet.
IBM Rational Solution for Systems and Software Engineering Demo Part 6: Visualise, Analyse and Organise Lifecycle Data (RELM)- We will start inside Rational Team Concert as Susan, our lead systems engineer, and we're working inside the project for the Automated Meter Reader System.
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Folks from Rational Support have been producing a lot of great white papers lately. Check them out!
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Leverage Agile/Scrum Methods with IBM Rational- This playlist provides videos in the Scrum/Agile Methods, allowing you to code in the same interface where you run stand-ups, plan sprints, and track work. For more information see http
Here's the embedded playlist of all 17 videos thus far, played in sequence. For the lsit of videos see
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DevOps is reshaping the future of ALM as noted in a recently published Forrester report, Continuous Delivery is Reshaping the Future of ALM, saying "DevOps is now noisily elbowing its way into the mainstream- the revolution is just beginning, but it’s real and the time to act is now."
IBM DevOps is an essential enterprise capability for continuous delivery that enables organizations to seize market opportunities and reduce time to customer feedback. DevOps enables organizations to adopt and continuously improve in lean and agile practices through shared learning, while extending the boundaries of agile to encompass the full business/client value stream. Effective ALM is a key practice that helps organizations implement a DevOps approach because it allows them to efficiently deliver applications and services with robust performance, transactional integrity, security and control.
We ask that you continue to participate and contribute your ALM expertise to the DevOps Community moving forward. Join our new DevOps Community to post questions to the Forum or get community insights from our Blog. We look forward to exchanging ideas with you.