kellypuffs 06000168YK Visits (2792)
And to kick off a new work-week, here is a new video from our friends at Jazz.net on configuring and setting up Rational Team Concert 3.0, featuring the dulcet tones of THE Bill Higgins. Enjoy!
kellypuffs 06000168YK Visits (3721)
Those of us based in the United States will be celebrating Thanksgiving this Thursday, gathering with friends and family to enjoy food, (American-style) football, and of course, there's the Macy's Thanksgiving Day Parade on TV!
On a related note, as it is a holiday week here, it transpires that both of your Notes from Rational Support authors will be on vacation for the duration, so there may not be a lot of action on this blog next week.
But we have plenty of good stuff queued up for you to keep busy with while we're out; here's just a sampling:
...take our RFE Community survey, to help us plan for next year...
... make sure you are signed up and following us on Facebook, YouTube and Twitter...
... learn more about our products with our IBM Education Assistant modules...
... take a tour of the IBM Support Portal ...
... check out our forums and communities ...
... join the Global Rational User Group ...
... leave a comment and let us know what you'd like to see here next year!
We'll be counting our blessings, which will include YOU, our faithful readers. Thank you!
image credit: (cc) flickr user Puzzler4879
"Over the river and through the woods" (Wikipedia)
AcdntlPoet 2700019V2G Visits (3551)
Ah, Friday at last! As you've come to expect, our latest interview is below; this will have to last you for two weeks though, as we will be taking a break next week for the U.S. Thanksgiving holiday (during which your humble authors/editors will be out of the office and likely up to our ears in house projects, and stuffed to the gills with turkey, gravy, cranberry sauce, and dressing, not to mention the pies).
But what luck luck we have! Today we are honoured to feature Danny Mace, our Director of Rational Client Support Strategy and Business Programs. As a new addition to the RCS family, Danny has been busy getting up to speed with the various teams and business challenges. Of course I doubt it will take him long at all, as he isn't exactly a newcomer to IBM as you'll discover in his interview. If you find yourself in need of more interviews next week, take some time and look back on all our prior interviews this year, because as Danny notes below, the people of RCS are indeed exceptional!
Tell us a little about yourself: who are you, what is your role in Rational Client Support?
Director of Rational Client Support Strategy and Business Programs. I have a wide range of projects from WW Client Programs, AVP, Support Planning, Support Business Intelligence, and Tools.
How long have you been working for IBM and Rational?
20 years at IBM, but only 3 with Rational.
Have you had any other roles in Rational?
Yes. I joined Rational as a 2nd line development manager in the Enterprise Modernization space. After that, I worked as a Technical Assistant to Hayden Lindsey who is the VP of EM, ADC, and EA Development in Rational.
What are you currently working on?
Getting on board in RCS
Describe a normal day for you.
My normal day is a full day meetings while worried about how to answer all the email! While this can seem boring, I love interacting with teams in person and on the phone. I would be happy to ban email and Instant messaging!
Are you a gadget person? What type of gadgets do you use?
Serious gadget person. If it plugs in, I usually want one I would have to credit my iPhone as the best gadget of all time for me. I use it throughout the day and night
What is your favorite part of working for Rational Client Support?
I'm still learning the parts of RCS, but clearly the people are joy to work with and exceptionally talented!
What are you passionate about?
My passions are driving positive change in an organization, and working with my team to make them successful. I get frustrated when my time is taken up by daily operations, and I work hard to make time for setting future directions and strategies.
In your spare time, if you have any, what hobbies or activities interest you?
My 'non-work' passion is my family. We enjoy each other through active events, occasional travel, and quiet evenings at home.
Have you worked on any projects that you feel were exceptionally exciting for you?
I've always been attracted to startup projects and teams. I love helping IBM start a new business or product and especially creating a new team from scratch.
What is on your nightstand with regard to reading?
I have Scientific American, Discover, and Mac Life on my night stand. Yes, I am a technology geek
What is your favorite technology that fizzled or failed to live up to the hype?
I was sure IBM was going to conquer the personal computer world with the Power PC and a new operating system we called Workplace/OS. 10 years ago, we had the technology to run Mac, Windows, and OS/2 all on the same platform at the same time. After a series of challenges, the Power PC platform succeeded while the Workplace/OS operating system was shelved. The combined product was never release to the world.. In the end, Microsoft and Intel had their heyday
Any new technologies that you think are about to break into the big time?
Mobile computing is in its infancy, and I think it will be a serious investment for software developers including Rational in the future. I think we are going to see more than 50% of the current desktop computer market disappear in favor of a mobile computing platform (like the iPhone).
How do you grow your technical skills?
As an executive, my technical skills have drastically faded since leaving the technical ranks. I learn best in a hands on environment, but my current role doesn't allow me the time for hands on activities. As a substitute, I get my technical knowledge by talking and learning from experts during meetings and 1-1's. I just have to ask a lot of questions!
kellypuffs 06000168YK Visits (2777)
Rational Focal Point is a portfolio planning solution that teams can use to make collaborative, objective decisions to deliver business value to customers. Teams can use Rational Focal Point to identify priorities, and then deliver products and projects with the highest business and customer value.Link to download doc on ibm.com
kellypuffs 06000168YK Visits (2456)