GlennSkinner 110000DAAT Visits (258)
Everyone has them, you know, those ages old ClearQuest records with a never ending string of history records. Records so long that you go for coffee while the record is loading. We all know them far to well. They are the bane of ClearQuest admins world wide. Well not any more. Beginning with the release of feature level 9, now we have choices.
We now can:
* Turn off history all together.
* We can turn it off for some actions and not others
* We can defer loading the history until we need it.
All of these new features opens a whole new world of management options. My favorite is simply defer loading the history. If we are making an update to a record, most of the time we don't need to see the history, so why wait for it to load. With this feature there will be a load history button on the history tab. if you need to see the history, simply click on the button. Any modification to the record, or refresh will cause the history to be discarded from memory and you will again be presented with the button.
Simple clean and neat.
For more information on these new features see the following links:
GlennSkinner 110000DAAT Visits (329)
You just upgraded WAS 8.5.x to the latest fixpack and after restarting the services, ClearQuest can no longer be accessed through port 80. You discover that you can reach it on port 12080. On closer examination, you realize the plugin-cfg.xml that is referenced by the httpd.conf file has been overwritten. How do you fix it? If you follow these simple steps below, you should be back to normal before you know it.
It turns out the httpd.conf file is not pointing to the plugin-cfg.xml being used by WAS. The file specified in httpd.conf has incorrect server paths. Propagation will fix this mismatch.
To fix this:
1) login to the WAS admin console http
2) On the left of the console expand Server -> Server Type -> Web Server
3) When the propagation is finished, Click on "<yo
4) navigate down the page and click on "Copy to web server key store directory"
Should you still have issues after performing the above, check the plugin log file for any errors.
Rajeshavanthi 2700022MCX Visits (1603)
Under IBM Rational Quality manager (RQM) v3.x release onwards, during the course of creating a new defect work item, you are allowed to select the record type. Below are 2 such scenarios where the record types differ between older (2.x) and newer versions (3.x onwards) of RQM.
The functionality to select record types ( RQM/CQ integration) was added via RFE 25717 in version 4.0.1; this is the current default behavior (i.e. functioning as intended).
dmmckinn 1200006SCS Visits (1542)
Integrations between Rational Team Concert and Rational ClearQuest
There are various types of integration capabilities between IBM Rational Team Concert (RTC) and Rational ClearQuest: the bridge, the synchronizer, and the importer. If you are looking for help in deciding which integration capability best suits your current deployment or your future deployment plan, read on to get a better understanding about the technologies that are available to you, as well as some of the deployment considerations.
Note: Additional "Getting Started" information and "Quick Tour" videos are available in the Rati
Rational ClearQuest Bridge
The Rational ClearQuest Bridge provides a bi-directional traceability link from records in Rational ClearQuest to work items in Rational Team Concert. It is a linked-data type integration based on the Open Services for Life-cycle Collaboration (OSLC). It provides a seamless user experience with rich hover UI preview, and delegated dialogs including advanced selection dialogs, and fully functional creation dialogs. These dialogs support ClearsQuest record form layout and hooks. The bridge integration also enables ClearQuest live data on a Rational Team Concert dashboard.
Rational ClearQuest Bridge is primarily for users who want to continue to use Rational ClearQuest as a change management system, but also want to take advantage of other features of Rational Team Concert, such as agile planning and dashboards. You do not have to change your current usage of Rational ClearQuest, but you can enhance your Rational ClearQuest deployment by using Rational Team Concert in a complementary fashion. It provides a ClearQuest shop with a fast path to realize the value of Rational Team Concert.
It is implemented as a function of the ClearQuest Web and uses the ClearQuest OSCL REST API interface. ClearQuest is an OSLC Change Management(CM) provider and a consumer. It provides OSLC CM v1 and v2 interfaces, and also consumes OSLC CM services provided by other tools. ClearQuest OSCL REST API is also a desired interface if you want to integrate your own application to ClearQuest. Since it is HTTP-based, you can call it from any program that supports HTTP, and it does not require the ClearQuest client to be installed on the machine where you execute your application.
Through the same bridge integration technology, you can also integrate ClearQuest with other Rational tools, such as Rational Quality Manager (RQM), Rational Requirement Composer (RRC), and Rational DOORS, and with 3rd party tools, such as HPALM and Git.
Rational ClearQuest Synchronizer
The Rational ClearQuest Synchronizer is a data replication between Rational ClearQuest records and Rational Team Concert work items. It supports flexible bi-directional or one-directional synchronization between a Rational ClearQuest record and a Rational Team Concert work item. Changes in one application are applied to another using synchronization rules, which provide the mapping and transformation information.
It is primarily for the customers that want to incrementally adopt Rational Team Concert by having different teams use different tools. Some projects/teams (for instance, a development team) can choose to start using Rational Team Concert while other teams (for instance, a support team) continue to use ClearQuest. The teams using Rational Team Concert and the teams using ClearQuest have access to the same data (duplicated by the Synchronizer based on the configured sync rules). Reports can also be run in either system since the data is consolidated.
The ClearQuest Synchronizer is implemented as an application of the general Jazz item connector framework. It is a separate component of the Rational Team Concert offering, and requires setting up a Gateway service. It uses ClearQuest CM API interface to communicate with ClearQuest. It can also be used between Rational Qualify Manager (RQM) and ClearQuest.
Please note that there is a high maintenance and support cost associated with the Rational ClearQuest Synchronizer. Conflicts can occur when two users make nearly simultaneous changes to a ClearQuest record and its corresponding work item, and an administrator needs to constantly monitor these conflicts and resolve them manually by selecting the appropriate value. It is highly recommend that you evaluate the Rational ClearQuest Bridge integration before jumping into the Synchronizer integration.
Rational ClearQuest Importer
The Rational ClearQuest Importer provides a one-way data migration from Rational ClearQuest records to Rational Team Concert work items. It imports ClearQuest records based on a user specified query, and uses a mapping file to declare how fields and values are mapped from a ClearQuest scheme to a Rational Team Concert process definition. It supports importing stateful record types, Users, Notes, Attachments, Work Item Relationships (duplicates, parent / child, blocks / depends on, and related), and creates missing objects, such as Contributors, categories, and iteration, on the fly.
The Rational ClearQuest Importer is primarily for the customers that want to move from using ClearQuest to Rational Team Concert as the change management system instead of maintaining both applications, and want to bring over certain ClearQuest records to Rational Team Concert.
It is implemented as a function in the Rational Team Concert eclipse client. It is based on the Bugzilla Importer, and uses the ClearQuest CM API to communicate to ClearQuest. You must install ClearQuest client on the machine you run the ClearQuest Importer.
CQAdmin 270006DKV2 Visits (2088)
Following is a list of the recently published Tech Notes on ClearQuest APIs. These Tech Notes are really useful and required for ClearQuest Admins on day-to-day basis.
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