TUC Webcast: A Control Center for Next Generation IT Asset and Service Management Blog da Comunidade
FrannySchmidt Marcações: paul control data enterprise desk 7.5.1 transformation chris afm mobility dittmer service cloud cj management smartcloud it 3.539 Visualizações
In 2012, IBM introduced the IBM SmartCloud Control Desk, a unified platform for IT Service Management. In Feb 2013, we released updates to SmartCloud Control Desk, adding more features, and another step towards the vision of a true control center for your...
do Blog: Asset Management
[Tutorial] Upgrade and Fixpack update in a single change window Blog da Comunidade
LeonardoMiranda Marcações: resquest it tivoli ccmd change service database tamit control upgrade asset smartcloud management configuration update install and manager fixpack srm for desk 4.340 Visualizações
Introduction It is recommended, as part of the upgrade process, that the latest fixpack available is applied. The regular process requires two steps in order to achieve this. First step would be to do the actual upgrade. For example, applying SCCD 7.5 on top...
do Blog: Process Automation