By the Numbers
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Today was a “back to the office” day for each of the sub-teams working here in Da Nang. The water management team had meetings with their government partners to discuss their findings and recommendations. The transportation team had a similar meeting with the Department of Transportation. The food safety team worked the whole day on consolidating the set of information and findings which support our recommendations as well as preparing for an important meeting we now have scheduled for Wednesday afternoon.
As I have described before, food safety in Vietnam involves at least three different departments: Health, Agriculture and Rural Development, and Industry and Trade. After meeting with these teams individually and reading several documents and reports, we have realized that a critical success factor to improving food safety in Da Nang is for these teams to work much closer together than they have in the past. The city government, like almost every government around the world, is continually challenged to work with the least funds necessary to provide the best support possible. To do this, any overlap or inefficiency needs to be taken out of the process of ensuring food safety for the city.
We have proposed to the collection of departments that improved handling of information, establishment of several goals, and the accurate and timely measurement of key performance indicators (KPIs) which show how well actual results are tracking to targets suggested by the goals is paramount to their becoming a smarter city – more instrumented, better inter-connected, enabling them to be more intelligent.
The first step towards getting there will be taken on Wednesday afternoon as we host a KPI workshop with members from all departments attending. We hope to get the teams talking with one another, more comfortable working together, and then establish a starting set of KPIs and targets for those KPIs based on the stated goals for the city of Da Nang. With these, we then hope to show what a Food Safety dashboard for the city could look like, fed in a timely manner from information contributed by each of the respective departments. We're looking forward to the meeting and getting the departments working closer together!