Maximo Users have asked if there is a logic or calculation of the Scheduled Start Dates and Scheduled Finish Dates between Assignment Manager and Work Order Tracking.   It is observed in some scenarios that the updates to a Work Order's Scheduled Start and Scheduled Finish dates do not have cascading updates to the Assignment Manager application, or vice-versa. The commonly expected result is that an update to both of these values in the Assignment Manager will update the Work Order with these same values simultaneously from the... [More]

Tags:  work-order-scheduled-star... supmax iot-support maximo assignment-manager

Here's a good question from a Maximo User... "Is there a way for the Vendor field to populate on the Planned Material rows of a Job Plan?"     The answer is yes, but the item that is selected for the planned material row must be Direct Issue... In the Job Plans application, Planned Materials can be added on the Job Plan tab, Materials sub-tab. The default behavior when the New Row button is clicked is to display the Vendor field as read-only. If an Item is selected in the Item field for use on the Job Plan, the Vendor... [More]

Tags:  supmax iot-support job-plans direct-issue-items maximo vendor-field

IBM Maximo Asset Management has deprecated the Asset Topology viewer applet, effective upon the release of Maximo Feature Pack 7.6.0.7.  With this deprecation, Maximo no longer relies on applets.   Maximo Users have observed that in Maximo 7.6.0.6, the Topology tab was displayed after following the configuration steps in this technote: Initialize And View The Asset Topology Viewer   It is critical to note that in Maximo 7.6.0.7, despite following the configuration steps in the aforementioned... [More]

Tags:  iot asset-topology-viewer iot-support maximo supmax

Is there a way to verify or edit the Bill To/Ship To Lookup Entries?   The most common cause of unexpected, incorrect, or missing values in the "Bill To/Ship To" look-up is that there is an incorrect or missing configuration of the values at the Organization level. These records and values are configured in the Organizations application.   Another issue that can be caused by incorrect or missing Bill To/Ship To addresses is that the Reorder Cron Task or manual Reorder will not create PRs or POs!   The most common reason... [More]

Tags:  maximo iot-support supmax bill-to-ship-to-addresses

A frequent question by Maximo administrators is whether it is possible to delete a Storeroom.  A Storeroom may not be needed anymore, or has physically changed or merged into another existing Storeroom.  The short answer to this question is that a Storeroom can only be deleted if there has never been items or tools added to it. This also means that no inventory transactions have been conducted for this storeroom.   If your situation meets that criteria, you can delete a storeroom record using the Delete Storeroom entry on the... [More]

Tags:  storeroom iot-support supmax maximo

The simplest method to manage Assets that will no longer be used is to use the Asset Move/Modify function to simply move an Asset to a Location of Type 'SALVAGE'. However, some client clients have indicated that their current, or legacy business practices dictate that a Storeroom be used to physically store, and account for the "retired" assets - both rotating and non-rotating.   In Maximo versions prior to 7.5, the Issues and Transfers application would be used to just move it to another Storeroom. Beginning... [More]

Tags:  iot-support maximo supmax decommissioned_assets salvage_location

Maximo administrators and users have observed that it not possible to apply a Continuous type Meter to a Job Plan for Condition Monitoring.  The Meter field on a Job Plan task is for Condition Monitoring functionality, and this only works with Gauge and Characteristic meter types. This is working as designed . Job Plans will only allow meters that can be used with the Condition Monitoring functionality, so only Gauge and Characteristic type Meters can be used. Specifically, a Job Plan Task will allow a meter value. The default lookup,... [More]

Tags:  guage_meter condition_monitoring supmax iot iot-support continuous_meter bmxaa2898e job_plan

Maximo Spatial allows you to edit/visualize the attributes of your feature classes in ArcGIS. To make things shorter, we'll be showing how to make this configuration in a Maximo environment with an already configured Map Manager record. So, first of all, please make sure that you have a Map Manager record which has all the basics set up (such as Map Services and Service Layers). In this example, we'll be making the required changes in the Water Service Connections GIS object (WSCONNECTION), which is configured as a location: Obs: for... [More]

Tags:  spatial

Problem: Error in People application while trying to update Supervisor field on Person records. Symptom: The error is thrown while trying to save the record: BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. Resolving the problem: 1. Run the query below against the database to try to find a  Person being the Supervisor of itself: SELECT PERSONID, SUPERVISOR FROM PERSON WHERE PERSONID =... [More]

Tags:  #supmax maximo #maxsup

I recently spoke to a Maximo client that was trying to figure out how to "hit a moving target" with the scheduling of one of their PM Work Orders.  This particular client has a business requirement to generate a Work Order on the first working day (Monday) of each month.  It was not clear to the client as to how the scheduling on the Frequency tab would be able to identify the first Monday in each month, since it is a different date each month...   Problem:   A PM must generate a Work Order on the first... [More]

Tags:  work_orders preventive_maintenance pm_frequency supmax pm

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7606 IFIX 011 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.6 Interim Fix 010, with these additions:   APAR Application Name Description IV99034 Actual Configuration Items In the Actual Configuration Items application, you cannot promote APP.APPLICATION. IV99503 Assets In the Locations application, on the Locations label, you cannot enable the select value option. IV98844 Service Requests In the Service Requests... [More]

Tags:  maximo+7.6 ifix maximo #maxsup

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7605 IFIX 015 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.5 Interim Fix 014, with these additions:   APAR Application Name Description IJ00046 Report Asset Traceability and Reverse Traceability reports produce errors. IV99147 Invoices In the Invoices application, after a price change has been made and associated to a revised purchase order with vendor change, the RBNI account is incorrect on the invoice. IV99260... [More]

Tags:  maximo maximo+7.6 ifix #maxsup

With the release of 7.6.0.8 and allowing work centers to now work with LDAP and security enabled environments, I wanted to make a document that would allow those who are new to the concept of work centers have a good idea of the process, what could go wrong, and step-by-step how to configure the maximo work centers in your current environment. I won't go into what work centers are available, for information on role-based interfaces I would recommend you check out the other documents for the features, looks and functionality of them. Link... [More]

Tags:  work maximo centers ldap deploying

In business, you might want achieve this use case: In an email account, set several folders and let Maximo Email Listener process the email from one of folders and create SRs. For example, in maximoadmin@gmail.com account, we have several folders: - Maximo - Google - Oracle We only wants the email from Maximo folder to be processed. Is it achievable?   Let us see the common configurations in E-mail Listener in Maximo as below:     Maximo provides an attribute called "E-mail Folder". While if we are using pop3 as... [More]

Tags:  email-listener email-folder maximo