Technical Blog Post
Abstract
Commonly requested Self Help Resources
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We have consolidated few commonly requested self-help resources as part of this article. Being prepared with your IBM Customer number (ICN) and/or site number will be helpful for most of the requests.
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eCustomer Care (Passport Advantage): https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare.html -
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Fix Central Help: https://www.ibm.com/support/fixcentral/help
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Service Request Help: https://www-946.ibm.com/sr/help/
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Worldwide Support contact information: http://www.ibm.com/planetwide/
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Problems with IBM id/password: https://www.ibm.com/account/profile/us?page=reghelpdesk
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Request For Enhancement Process: /support/pages/node/1124883
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Sending files to support: /support/pages/node/1124925
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UID
ibm11124481