If you run a small business, you know there's always something to do. Between finances, marketing, operations, and sales, IT security can quickly become an afterthought. As IT development prices out West increases and the in-house teams get busier, more small businesses are turning to the concept of outsourcing.
Outsourcing to a group of dedicated software developers can help you focus on these other tasks. What's the use of having the latest technology if your business isn't equipped to manage and use it? Here are some reasons why small businesses have been outsourcing their IT support and solutions to East Europe.
You know that training and maintaining your in-house IT team can get expensive. Even some of the most basic IT professionals from the West are costly. Labor costs aside, the costs for backup programs, network monitoring, security software, and software licensing can quickly amount. Implementing and maintaining your computers, firewalls, network, servers, storage, wireless connection, and more can exceed your business's capital. Outsourcing your IT team can turn those fixed capital costs into variable operating costs, which allows you to budget accordingly. You only pay for the services that you use.
Focus on Business
Outsourcing your IT team also allows you to focus on your business. It's difficult to wear many hats. The accounting department should be focused on A/R instead of trying to backup Quickbooks. Your marketing agency should focus on creating brand awareness, not trying to figure how to sync their calendars to their smartphones.
Distractions such as these decrease employee productivity and make it impossible to meet your bottom line. Outsourcing an IT team means they're accountable for their own tasks, not your employees. They handle all of the IT tasks so your employees don't have to worry about them.
When you hire an in-house IT tech team, you know how much money, time, and commitment it takes to hire and train them so they're up to speed on your IT systems. What happens if they happen to leave your company for a lucrative position? Outsourcing solves this problem by following the strict processes of documenting your IT environment and making this knowledge known across your organization.
This means no one person has control of your IT systems. An entire team of IT professionals know the ins and outs of your business, including its processes, systems, and requirements. If you ever have to part ways with your IT team, it's important for them to transfer that knowledge to another someone else within your organization.
Every business will carry a certain level of risk in their lives. The increasing concern over competitors, economic conditions, government regulations, and technologies make this the case. Companies that provide IT support know about this risk and work hard to reduce it. They have the industry knowledge and expertise on compliance and security issues. With their knowledge and skills, they can avoid potential risks.
Guaranteed Service Levels
Do you ever find yourself in the need of IT support after hours? Things can go wrong anytime of the day, including nights and weekends. An in-house IT team isn't going to be there all the time. Outsourcing provides you with the processes and staff to guarantee that your issues will be addressed and resolved in a timely manner. Outsourcing companies provide you with a staff that works around the clock to ensure these issues are handled as soon as they happen.
Access to Expanded Resources
While corporations have the resources required to maintain modern technologies and services themselves, smaller businesses aren't as lucky. Not only does outsourcing provide you with a diverse pool of technical talent, it allows you to develop relationships with IT vendors. Small businesses can establish a relationship with their outsourcing company to get access to additional services such as Cloud Hosted Servers, Desktops and Applications as a Service, and Mobile Device Management. Outsourcing your IT support to East Europe has too many advantages to ignore, especially for small businesses. Some businesses are never sure about outsourcing due to cost reasons. When determining your IT costs, don't forget to add in costs like data loss, employee productivity, and other risks involved with an in-house IT team. Outsourcing is more affordable than you think.