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0587adbc-8477-431f-8c68-9226adea11ed Blog

SOBRE ESTE BLOG

Welcome to the Application Performance Management Blog, where you can read the perspectives from APM experts. This Blog provides insights into the Application Performance Management solution, as well as technical details about specific IBM products.
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    Linux SuSE Enterprise Server 12 (x86_64) has been recently certified for ITCAM Managing Server 7.1 FP4 installation! (End of September 2017)

    marcoDeGregorio 100000N6PH | | Visits (1834)

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    There are a few points that you may need to address before trying to install MS and one fix post-installation.   Assuming following base configuration for MS host:   SLES 12 SP2 on x86_64 IBM WebSphere ND 9.0 . 2 IBM DB2 10.1 64bit   1) First of all, you need to obtain the following part number from Passport Advantage website or DVD   CN5V9EN ( IBM Tivoli Composite Application for Application Diagnostics V7 . 1.0 . 4 : Managing Server Component , Linux on x86 , English )   2) DB2 Connector: Make sure a DB2 connector is... [More]

    ITCAM4Transactions - AMC - Best practices and pitfalls (Part 2)

    ericmtn 1000009W88 | | Visits (2408)

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    Continuation of ITCAM4Transactions - AMC - Best practices and pitfalls (Part 1) blog :   13) Issue : The "Applications" folder does not appear in TEP portal . Under TEP client GUI ->  Navigator -> <T3 node> -> Application Management Console : there is no "Applications" folder.   example of good view in TEP Navigator:             Sometimes, the above "Applications" folder attribute doesn't show up.   Possible solution : a) check first that the t3... [More]

    Marcações:  t3 hdt15 monitoring amc itcam4tx apm itm itcam

    How to collect WebSphere Agent and Data Collector diagnostic, config and logs in APM 814.

    NoelLewis 060001F069 | | Visits (3342)

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    So you've been working on your WAS Agent and can't figure out why the Data Collector and Agent are not connecting to your APM server.  Your friendly support L2 engineer suspects that the problem may be on the agent side, and has requested that you collect the Agent and Data Collector logs and upload it to your pmr.    To do this, you will need to run both pdcollect and kyncollect.sh scripts to get all the WAS agent and DC diagnostic, config and logs data.  Here are the super easy steps to do just that, it should take... [More]

    Marcações:  config pdcollect.cmd agent kyncollect.cmd logs pdcollect dc kyncollect was

    ITCAM for Transactions WRT agent tips,best practices,pitfalls (part2)

    ericmtn 1000009W88 | | Comment (1) | Visits (2708)

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    1) WRT does not report in TEP, under the "Transactions" view, an expected Transaction that is defined with some Filters configured in AMC configuration editor settings.   Filters defined to report this transaction, under the Filter tab : URLHostName = <host> URLPath = <path> URLFile = <file>   Example below:                                             Expected good results as below, where the... [More]

    Marcações:  itcamfort time response hdt15 itcam apm web itcam4tx

    Helping us help you - ITM Bitesize Edition - ITMSuper

    ShaunR 2700005SW1 | | Visits (2604)

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    Hi folks,   So today we're going to talk about ITMSuper and one way you could use it, and another reason or two why you shouldn't and what's available to replace it.   Let's start with ITMSuper and Internet Explorer v10 onwards. It's possible that login window in ITMSuper might not appear when you're using IE10/11 as your browser. The way to get around this is to enable compatibility view.  If you press F12, you'll see a whole lot of stuff pop up at the bottom of your screen, that's fine, you can... [More]

    Marcações:  monitoring ibm application how nugget apm academy training john rodger management shaun alvord service to itm performance shaunr itsm tivoli sitworld itmsuper hdt15 cbt

    Helping us help you - ITM Bitesize Edition - KDS9141I

    ShaunR 2700005SW1 | | Visits (1984)

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    Hello again folks,   I'm back once more with another quick little blog that I hope might help some of you out there. It's a bit of an odd one, but hopefully it'll mean you don't need to log a PMR with us to get it clarified.    Sometimes you might see the message " KDS9141I " in your logs.  Okay so far, right?  Well, sometimes you'll have an instance where this message will display the wrong HTEMS address.  This only seems to happen after the RTEMS has switched from one HUB to another.... [More]

    Marcações:  tems rtems monitoring htems academy itm apm shaun kds9141i shaunr hdt15 rodger itsm

    HTTP Agent (KHT) sees Website OFF after changing the httpd.conf i-node number: A MORE GENERAL SOLUTION

    marcoDeGregorio 100000N6PH | | Comments (3) | Visits (2020)

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    This issue was first reported in an earlier post, specifically addressed for changes done by using the VI editor:   https://developer.ibm.com/answers/questions/381184/http-agent-reports-website-offline-after-editing-h/   However, other editing tools do not provide mechanisms to preserve the i-node number of the target file. (As explained above, KHT agent uses the file pathname to generate the i-node) For example, in order to alter the httpd.conf file you can use SED as follows:   sed -i "s/^old/new/g" httpd.conf  ... [More]

    When upgrading ITCAM for AD 7.1 to FP4 on zOS it cannot connect to the MS and TEMA.

    RayRosales 20000046XT | | Visits (2011)

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    If you upgrade the ITCAM for Application Diagnostics on z/OS to 7.1.0.4, you may notice that  the DC no longer can  connect to both the MS and the z/OS TEMA.  If you remove that APAR and go back to the previous version, you will see the issue go away. The reason for this is that here was a packaging problem in PTF UI44781 in FP4. This was fixed with 71 FP4 IF1, so upgrading to this version, PTFs: UI50238 and UI50239, will resolve the issue. 

    ITM Agent Insights: Exporting Content Store in TCR

    ssnachan 0600020S7X | | Visits (2145)

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    In several instances many TCR users upgrade from 2.X to 3.X release. The one thing that is useful in such scenarios is to migrate the content store. I will highlight these steps with screenshots in the following post:   Login to the reporting portal, ensure the report is part of My Folders for test users Click Launch > Administration Select Configuration Under this selection go to Content Administration Click "New Export" icon Enter a suitable name for the backup folder Make the highlighted selections on the next screen Select... [More]

    Marcações:  jazzsm tcr osagentreports

    How to access and use the APM LiveDemo App to demonstrate APM capabilities and functions.

    NoelLewis 060001F069 | | Visits (2419)

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    The APM Dev team has come up with a free LiveDemo App that's always available.  This LiveDemo App can be used to demonstrate common APM functions and capabilities, such as tracking and viewing transactions end to end.  Its also used to identify areas that cause performance degradation's that impact user interactivity.   You can see things like server response metrics, volume, transactions, response time metrics and trending information.  The LiveDemo App provides an useful APM  interactive user experience, and... [More]

    Monitoring a predefinite number of the same process running on a system

    Albook 120000625S | | Visits (1875)

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    I think most of you already dealt with scenarios where you had to control the availability of a specific process and create a situation that fires if that process stops running. This is done using the "Missing" function in the situation editor. To help with processes having command line length exceeding 768 characters, in Unix and Linux OS agent you also have Process Filter attribute, that enable in using Regular expressions to filter in processes at data collection time, so that you can get only the processes of interest for the... [More]

    TEPS transaction log full SQLSTATE=57011

    sandrajones 270000NWW2 | | Visits (2306)

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                          TEPS transaction log full SQLSTATE=57011 Have been seeing a number of these issues recently, where the TEPS is not behaving correctly due to the database transaction log being full. The issues can vary; in some cases the TEPS  does not start, in other cases the report is of agents not showing correctly, or the TEPS starting but not connecting to the TEMS, and users not being able to login.   Reviewing the TEPS logs;  either <teps... [More]

    Marcações:  ibm monitoringacademy hdt15 itm snd45jns

    Troubleshooting Cisco UCS Agent problems when authenticating with Cisco UCS

    Albook 120000625S | | Visits (2073)

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    The most common problems while performing the first configuration of a Cisco UCS Agent (v6 agent) deal with authentication or with a wrong CISCO URL used in configuration parameter KV6_URL. From user perspective, the agent simply returns no data on TEP workspaces, while instead the agent data collector file (having name KV6_DP_<instance_name>_0.log) might shows an error sequence like this: 2017-09-09 18:17:53.761 1 INFO: RequestStrings.getLoginContent: <aaaLogin inName="ucsdomain\user"... [More]

    KUIEXC100E tacmd executecommand stops working after upgrade.

    sandrajones 270000NWW2 | | Visits (2304)

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                            KUIEXC100E tacmd executecommand stops working after upgrade. Recently seen an issue where the  tacmd executecommand command was working on all agents before an upgrade of the TEMSes and afterwards gave the following message: ******************************** KUIEXC401I: The remote command was successfully executed with command return value 0, but the response file cannot be retrieved. The remote response file was not available for download, or something went... [More]

    Marcações:  itm monitoringacademy hdt15 snd45jns ibm

    How to get a free 30-day Trial version of a SaaS-based APM from the IBM Marketplace.

    NoelLewis 060001F069 | | Visits (3163)

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    So you want try out the new Application Performance Management (APM) software to monitor your WebSphere Application Servers, Web Servers or other systems, but don't want to go through the time and effort (and knowledge) to install and configure the APM server.  Well, there's good news for you.  IBM has made it easier to get an APM server and you can get one very quickly via a trial 30-day no-cost SaaS subscription from the IBM Marketplace.  Here are the short steps to get one quickly. 1. First go to this site, login (free... [More]

    Marcações:  apm marketplace ibm saas cloud
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