New solution

Watson Assistant for Voice interaction

Customized speech-to-text capabilities, driven by machine learning, let customers ask their questions in natural language – fast-tracking them to the answer. You can also blend texting and voice simultaneously for instant information exchange by connecting Watson Speech to Text with Watson Assistant over the phone.

Use cases

Speech enabled virtual assistants

Speech enabled virtual assistants

Build virtual assistants that automate call center interactions to provide human-like service to customers.

Call center analytics

Call center analytics

Quickly identify emerging call patterns, customer complaints and agent performance issues with speech transcriptions.

Captioning and transcription for media

Captioning and transcription for media

Automate closed captioning and transcription of live broadcasts and on-demand videos to save time, money and resources.

Get started now with Watson Speech to Text

By using our out-of-the-box language models, we give developers the tools to train and customize the service to learn the language of your business.