Home Case Studies Crédit Mutuel Alliance Fédérale client quote Crédit Mutuel Alliance Fédérale
Watsonx abstract image
Client testimonial
What Crédit Mutuel Alliance Fédérale is saying about IBM

“…Our partnership with IBM began in 1962. Both of us were not there yet, but we were together in 2015 when we decided to develop AI in the company. Eight years later, the result is that we saved time equivalent to 1,600 full time jobs, because we automated parts of the work by leveraging AI and technology. We provided better guidance to our advisors, we helped our clients, and we measured very precisely the savings. These time savings represent for us an investment because we reduced repetitive tasks and freed time for our advisors to develop new commercial and business value. So you see, the productivity impact is absolutely huge for the 30,000 advisors working in direct link with the clients.”


Nicolas Théry
Chairman,
Crédit Mutuel Alliance Fédérale

Credit Mutual logo
About Crédit Mutuel Alliance Fédérale

One of France’s leading bank insurers, with more than 77,000 employees serving more than 30 million customers, Crédit Mutuel Alliance Fédérale’s (link resides outside of ibm.com) 4,500 branches offer a diversified range of services to private individuals, local professionals and companies of all sizes. Ranking among Europe’s strongest banking groups, its equity totaled €56.7 billion and its CET1 ratio was estimated at 18.2% as of December 31, 2022.

Watsonx.ai is helping companies custom build AI solutions to suit their specific needs.

Explore watsonx.ai Start your free trial
Legal

© Copyright IBM Corporation 2023. IBM Corporation, New Orchard Road, Armonk, NY 10504

Produced in the United States of America. October 2023.

IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation, in the United States and/or other countries. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on ibm.com/trademark.

This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates.

All client examples cited or described are presented as illustrations of the manner in which some clients have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual client configurations and conditions. Generally expected results cannot be provided as each client's results will depend entirely on the client's systems and services ordered.

THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.