Dr. Nikolaos Dimitriadis

By Nikolaos Dimitriadis on May 4, 2016

Use Empathy to Win Your Customers’ Brains

Q&A: Three Questions for Dr. Nikolaos Dimitriadis 1. What does the expression “to step in client’s shoes” mean from an empathetic, cognitive and business point of view? This is a key aspect of empathy: the ability to step out of your own reality and think how other people perceive reality as well. Seeing reality through […]

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