When I was one of the speakers at the webinar “Interactive Assistants - Give the customer the right answer in all situations”, I was asked how to avoid including sensitive data in chatbot logs and the problems it can cause in terms of data security issues.
It is with great pleasure, I can announce that IBM has been awarded the opportunity to digitalize the Danish municipalities’ communication platform, Den Digitale Hotline (DDH), with a new chatbot as a self-service solution. IBM has initiated a collaboration with Aarhus Municipality, leading Den Digitale Hotline (DDH), which for now represents 37 municipalities and more […]
Over the last two months I have been running a series of Chatbot webinars showcasing how you can get started building your own chatbot from scratch using IBM’s cloud platform and Watson services. I wanted to write this blog for people who missed those sessions to provide guidance on how you can get started TODAY. […]
Chatbots – You have heard so much about them, but how do you really use them to enhance your apps and get them deployed quickly? Moreover, how do you use them to enhance your business? Join my colleague Gianluca Interino and I, Wednesday the 24th to find out! Here, we will host an one hour […]