Government - IBM Blog

May 31, 2024

Responsible AI can revolutionize tax agencies to improve citizen services

3 min read - Generative AI can revolutionize tax administration and drive toward a more personalized and ethical future.

May 6, 2024

AI governance is rapidly evolving — here’s how government agencies must prepare

5 min read - Operationalizing governance requires a human-centered, accountable, participatory approach. Here are three key actions agencies must take.

February 28, 2024

Building trust in the government with responsible generative AI implementation

5 min read - As the public sector embraces automation to solve problems, it's key to maintain trust and transparency in AI solutions.

January 15, 2024

5 key areas for governments to responsibly deploy generative AI

3 min read - Generative AI presents an unprecedented opportunity to enhance various aspects of government operations and improve services for citizens.

January 8, 2024

Judicial systems are turning to AI to help manage vast quantities of data and expedite case resolution

4 min read - The use of AI by public entities, including the judiciary, should be anchored on the fundamental properties of trustworthy AI used by IBM.

Putting citizens at the center of government services with AI

4 min read - As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? The public sector is called just that for a reason: the public should always be the priority. Not only can AI help improve certain services people rely on every day, but it can also help bridge the gap between local government, its employees…

What can AI and generative AI do for governments?

5 min read - Few technologies have taken the world by storm the way artificial intelligence (AI) has over the past few years. AI and its many use cases have become a topic of public discussion no longer relegated to tech experts. AI—generative AI, in particular—has tremendous potential to transform society as we know it for good, boost productivity and unlock trillions in economic value in the coming years. AI’s value is not limited to advances in the private sector. When implemented in a…

UK Government tests frictionless trade models with Ecosystem of Trust pilots

2 min read - The UK government’s Ecosystem of Trust is a potential future border model for frictionless trade, which the UK government committed to pilot testing from October 2022 to March 2023. The pilots made supply chain data directly accessible to the government, used new technologies to preserve goods’ physical integrity and considered how trusted relationships could enable certain controls to be performed by industry rather than the government. IBM Consulting™ and Maersk led a consortium that included Hutchison Ports Port of Felixstowe, Maritime…

Five recommendations for federal agencies to use the cloud to accelerate modernization

3 min read - One of the most distinguishing things about our federal government is its broad scope of services. No other institution is responsible for doing so much for so many, so quickly, in an ever-changing landscape. No other institution must respond simultaneously to such a breadth of challenges that have only been amplified over the last few years. In response to the COVID-19 crisis, many federal agencies kicked their digital transformations into high gear to help enhance public services, embrace a remote…

Five recommendations for federal agencies to use the cloud to accelerate modernization

Tech is evolving, so must the ecosystem

2 min read - Federal government leaders are asking questions such as, are we ready for quantum? Are we integrating artificial intelligence (AI) and automation effectively while protecting privacy and IP? These challenges are real, and the answer is, not fast enough. As we…

How AI and automation are helping America’s Internal Revenue Service better serve we the people

2 min read - The delivery of public services by the government continues to evolve as citizens increasingly look for more personalized and seamless experiences. The last three years have acted as a tailwind, further pushing the demand and forcing government to rethink their…

Responsible AI can revolutionize tax agencies to improve citizen services

AI governance is rapidly evolving — here’s how government agencies must prepare

Building trust in the government with responsible generative AI implementation

5 key areas for governments to responsibly deploy generative AI

Judicial systems are turning to AI to help manage vast quantities of data and expedite case resolution

Putting citizens at the center of government services with AI

What can AI and generative AI do for governments?

UK Government tests frictionless trade models with Ecosystem of Trust pilots

Five recommendations for federal agencies to use the cloud to accelerate modernization

Five recommendations for federal agencies to use the cloud to accelerate modernization

Tech is evolving, so must the ecosystem

How AI and automation are helping America’s Internal Revenue Service better serve we the people

Driving government innovation with better customer satisfaction

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