Rama Akkiraju

Cloud July 26, 2021

Entity Extraction in AIOps

6 min read - In this article, we give a brief view into how entity extraction works in Watson AIOps. As IT systems are increasingly becoming mission critical, companies need to ensure business continuity with uninterrupted access to their systems to manage their IT…

Automation May 7, 2021

The Art of Automation: Chapter 5 – AIOps

13 min read - We envision fully instrumented, observable, self-aware, automated and autonomic IT operations environments in the future. AI can help us get there. Covered in this chapter The vision of an autonomic (self-aware, self-healing, self-managing) IT system An introduction and holistic approach…

Cloud March 8, 2021

Steps to Build an Automated System for Change Risk Assessment

5 min read - It is an established fact in the IT industry that change is one of the biggest contributors to service outages. With more enterprises migrating their applications to cloud native deployment and using automated build and deployment pipelines, the volume and…

Cloud January 4, 2021

IBM Cloud Pak for Watson AIOps: ServiceNow Integration Update

4 min read - We are excited to announce further integration between IBM Cloud Pak for Watson AIOps and ServiceNow’s ITSM and ITOM solutions. In October 2020, IBM and ServiceNow announced an expanded partnership, working together to help clients optimize and automate IT. IBM…

Cloud December 16, 2020

Watson AIOps: Bringing AI to IT Operations Management

5 min read - Information Technology (IT) Operations management is a vexing problem for most companies that rely on IT systems for mission-critical business applications. Despite the best intentions of engineers, good designs, and solid development practices, software and hardware systems deployed in companies…

Cloud December 8, 2020

Using Language Models to Optimize IT Operations Management in Watson AIOps

5 min read - As IT complexity grows and the use of AI technologies expands, enterprises are looking to bring in the power of AI to transform how they develop, deploy and operate their IT. Our past work on Sentiment Analysis and Entity Recognition…

Cloud November 4, 2020

A Glossary for IT Operations Management

5 min read - In this article, we define the terms that we use in Watson AIOps analytical pipelines, such as anomalies, alerts, incidents, faults, etc. IBM Watson AIOps helps IT operations management personnel and site reliability engineers (SREs) detect anomalies early, predict them…