3 min read - It’s 2020, and omnichannel retailing is the bare minimum when it comes to meeting consumer’s growing expectations. Now, error reduction is the name of the game. Consumers are beginning to expect retailer’s to deliver the same frictionless, channel-less experience they…
2 min read - Improving the customer experience has become a mantra for retailers lately. Everyone wants to bring in new customers. The average retail business spends over 4 percent of their annual revenue on marketing in an effort to welcome new customers –…