Where to install and activate IBM Electronic Service Agent

IBM® Electronic Service Agent™ can be run on a variety of operating systems and system platforms.

• AIX®
• Hardware Management Console (HMC)
• Linux
• IBM i
• System p
• System x
• Windows on System x
• z/OS®

For some systems, you can have multiple logical partitions with one or more operating systems running. No matter which system you have, how many logical partitions are configured, or which operating systems are running, IBM Electronic Service Agent should be installed and activated on each logical partition, each operating system, and each HMC.

The functions provided by IBM Electronic Service Agent vary based on the network environment. For example, if your system is running two AIX logical partitions and two IBM i logical partitions, the HMC reports platform errors for the system and logical partition errors for the AIX logical partitions. IBM Electronic Service Agent on each IBM i logical partition reports partition errors for the logical partition on which it is running. For this reason, to have total coverage, IBM Electronic Service Agent needs to be running on each HMC, each AIX logical partition, and each IBM i logical partition.