Common troubleshooting techniques and self-help information
help you identify and solve problems quickly. For
information about configuring logging properties and changing the
log and trace file names, see Configuring logging and tracing.
Techniques for troubleshooting problems
Troubleshooting is a systematic approach to solving a problem.
The goal is to determine why something does not work as expected and
how to resolve the problem. Certain common techniques can help with
the task of troubleshooting.
First-failure data capture (FFDC) support
The adapter supports first-failure data capture (FFDC),
which provides persistent records of failures and significant software
incidents that occur during run time in WebSphere Application Server.
Solutions to some common problems
Solutions and workarounds to some problems you may encounter
while running WebSphere Adapter for Siebel Business Applications with
your database are provided. These problems and solutions are also
documented as technotes on the Software support website.