z/OS MVS System Messages, Vol 8 (IEF-IGD)
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IEF880I

z/OS MVS System Messages, Vol 8 (IEF-IGD)
SA38-0675-02

IEF880I
dddd NOW OFFLINE BY callerid [-DEVICE IS BOXED]

Explanation

In response to a VARY command, a device has been placed offline. In the message text:
dddd
The device number.
callerid
The caller ID that requested the device be varied offline.
DEVICE IS BOXED
The device was boxed because of a hardware I/O error, or VARY dev,OFFLINE,FORCE command processing, or VARY CH(x),OFFLINE,FORCE command processing.

When the system boxes a device, these events occur:

  • I/O on the device ends.
  • Any new I/O requests result in permanent I/O errors.

System action

Processing continues.

Operator response

To recover a boxed device, proceed as follows:

  1. In most cases, make the boxed device offline to all sharing systems.
  2. Determine the cause for the boxing, and take any required hardware repair actions.

    In the case of a broken device, the device must be repaired before proceeding to step 3.

    In the case of a broken control unit, the device should be used only over the other (good) control unit paths. The broken control unit may be repaired at a later time. Proceed to step 3.

    In the case of a broken channel, the device should be used only over other (good) channel paths. The broken channel may be repaired at a later time. Proceed to step 3.

  3. To bring the device online to allow the system programmer to verify the data on the boxed device, proceed with one of the following:
    1. If the device is offline and boxed (F-BOX), vary the device online using the following command:

      VARY dev,ONLINE

    2. If the device is allocated and boxed (A-BOX), determine the users of the device using the following command:

      DISPLAY U,,ALLOC,dev,1

      Use your installation procedures to unallocate users of the device. You may have to cancel jobs or TSO/E users. If you cannot unallocate all users of the device (for example, a system task), then proceed to step 3.c. Wait for the device to complete offline processing. Then vary the device online, using the following command:

      VARY dev,ONLINE

      For a boxed, allocated device, these actions are the preferred method for bringing the device online, as it allows the device to be taken offline before it is brought back online. This causes the operating system to perform VOLSER verification and path validation.

      Proceed to step 4 to verify the data on the volume.

    3. A device that is allocated and boxed, but not offline, may be brought online, using the following form of the VARY command:

      VARY dev,ONLINE,UNCOND

      Note: When this form of the command is used to bring the device online, the operating system does not verify the VOLSER.
  4. Verify or repair the data, if necessary, or at least notify the owners of data on the volume. If a potential data integrity problem exists, the system programmer must check the data before the device is placed online to any system for starting productive work.

System programmer response

Use the following tools to verify the data:

  • LIST VTOC for VTOC
  • IDCAMS with DIAGNOSE option for VSAM catalogs
  • IDCAMS with VERIFY option for VSAM data sets

Source

Allocation

Module

IEFHBOFF

Routing code

*,2,3,4,7,8,HRDCPY

Descriptor code

4

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