Uninstalling fix pack by using Installation Manager silent mode

You can revert to the previous version of Jazz™ for Service Management by using Installation Manager silent mode.

1. Browse to the location of the response files.
   • JazzSM_Image_Home/responsefiles/platform_name directory, after you obtained Jazz for Service Management Version 1.1.3 release installation media on DVDs or from IBM Passport Advantage®
   • JazzSM_Home/responsefiles/platform_name directory, after you obtained the delta package from IBM Fix Central.

   platform_name is the name of the supported platform, that is, unix or windows

2. Make a backup of the update response file, rollback_jazzsm_112_response.xml.
3. Open a command window, and change to the Installation_Manager_Home/eclipse/tools directory, where Installation_Manager_Home refers to the installation root directory for Installation Manager.
4. Run the Installation Manager utility to encrypt the passwords for the administrator users as required.

   Table 1. Administrator roles

   Role type	Response file password parameter
   WebSphere Application Server administrator, whose credentials are also administration of the Jazz for Service Management application server profile	user.WAS_PASSWORD Required for installation or update of any integration service

   1. Open a command window, and change to the Installation_Manager_Home/eclipse/tools directory, where Installation_Manager_Home refers to the installation root directory for Installation Manager.
   2. Run the following command for your platform to generate an encrypted password:

      On UNIX systems

      ./imutilsc encryptString password_to_encrypt

      On Windows systems

      ./imutilsc.exe encryptString password_to_encrypt

   3. Copy the output for use in the silent response file.
5. Open the response file, edit it for the following parameters, and save the file.

   Home for existing Jazz for Service Management installation

   Only edit the value for the installationLocation attribute if the installation home is different from the default value.

   

   <profile id='Core services in Jazz for Service Management' installLocation='/opt/IBM/JazzSM'/>

   

   <profile id='Core services in Jazz for Service Management' installLocation='C:\Program Files\IBM\JazzSM'>

   Administrator user name for the Jazz for Service Management WebSphere profile

   Only edit the value if the administrator user name is different from the default value.

   <data key='user.WAS_USER_NAME' value='WAS_admin_user'/>

   DB2® user name to connect to the DB2 instance associated with the Registry Services database

   Only specify this value if you have installed Registry Services; otherwise delete this data key.

   <data key='user.DB_USER_NAME,com.ibm.tivoli.tacct.psc.install.server' value='DB_admin_user'/>

   Administrator user name for the Jazz for Service Management WebSphere profile

   Only edit the value if the administrator user name is different from the default value.

   <data key='user.WAS_USER_NAME' value='WAS_admin_user'/>

   DB2 user password

   Only specify the encrypted password that was generated in step 4 if you have installed Registry Services; otherwise delete this data key.

   <data key='user.DB_PASSWORD,com.ibm.tivoli.tacct.psc.install.server' value='DB_user_password'/>

   Fix pack software packages to roll back

   Only keep the offering elements for the installed integration services components on the machine that you want to roll back and modifyversion_number as required. Delete those offering elements if the integration services are not installed on the machine, or you do not want to roll back.

   <rollback>
   	<!-- Administration Services offering selected for rollback -->
   	<offering id='com.ibm.tivoli.tacct.psc.install.admin.server' version="version_number" profile='Core services in Jazz for Service Management' features=''/>
   
   	<!-- Administration Services UI offering selected for rollback -->
   	<offering id='com.ibm.tivoli.tacct.psc.install.admin.ui' version="version_number" profile='Core services in Jazz for Service Management' features=''/>
   
   
   <!-- Registry Services offering selected for rollback -->
   	<offering id='com.ibm.tivoli.tacct.psc.install.server' version="version_number" profile='Core services in Jazz for Service Management' features=''/>
   
   <!-- Reporting Services environment offering selected for rollback -->
   <offering id='com.ibm.tivoli.tacct.psc.install.reporting.services' version="version_number" profile='Core services in Jazz for Service Management' features=''/>
   
   	<!-- Security Services offering selected for rollback -->
   	<offering id='com.ibm.tivoli.tacct.psc.install.ess.service' version="version_number" profile='Core services in Jazz for Service Management' features=''/>
   
   	<!-- IBM Dashboard Application Services offering selected for rollback -->
   	<offering id='com.ibm.tivoli.tacct.psc.tip.install' version="version_number" profile='Core services in Jazz for Service Management' features=''/>
   
   </rollback>

   version_number refers to the version to roll back.

   Attention: To roll back to Version 1.1, you must modify the file and update the version_number. For Administration Services, Administration Services UI, Registry Services, and Security Services offerings, specify the version_number as 1.1.0.20130215-0045. For IBM Dashboard Application Services Hub offering, specify the version_number as 3.1.0.20130215-0045. In addition, comment out the Reporting Services offering com.ibm.tivoli.tacct.psc.install.reporting.services.

6. Run the following command for your platform to silently roll back to the previous version of Jazz for Service Management:
   • 

     ./imcl input path_response_file -log path_log_file -acceptLicense

   • 

     imcl.exe input path_response_file -log path_log_file -acceptLicense

   • path_response_file refers to the path and response file name.
   • path_log_file refers to the path and file name for the silent uninstallation log file.