Applying fix pack by using Installation Manager silent mode

You can update Jazz™ for Service Management Version 1.1 or a later fix pack to Jazz for Service Management 3.1.2.1 by using Installation Manager silent mode.

Before you begin

You can install Jazz for Service Management server in this existing Jazz for Service Management environment.

Ensure that you have updated the Jazz for Service Management extension for IBM® WebSphere®. See Updating the WebSphere security extension by using Installation Manager GUI mode or Updating the WebSphere security extension by using Installation Manager silent mode.

About this task

Table 1 lists the update response files for an existing installation with either a full application server profile or a Liberty profile.

Table 1. Response files for updating to current version of Jazz for Service Management on Full and Liberty profiles
Response file	Description
`update_jazzsm_was_fullprofile_FP3_response.xml`	Use this file to update Jazz for Service Management integration services from Version 1.1. to 3.1.2.1: Administration Services Administration Services UI IBM Dashboard Application Services Hub Registry Services Security Services Security Services Reporting Services
`update_jazzsm_was_libertyprofile_FP3_response.xml`	Use this file to update Jazz for Service Management integration services from Version 1.1. to 3.1.2.1: Administration Services on WebSphere Liberty profile Administration Services UI IBM Dashboard Application Services Hub Registry Services Security Services

Procedure

Repeat this procedure on each machine on which the following integration services are installed:
- Administration Services Version 1.1, IBM Dashboard Application Services Hub Version 3.1, Registry Services Version 1.1, and Security Services Version 1.1.
- Administration Services Version 1.1.0.1, IBM Dashboard Application Services Hub Version 3.1.0.1, Registry Services Version 1.1.0.1, and Security Services Version 1.1.0.1.
- Administration Services Version 1.1.0.2, IBM Dashboard Application Services Hub Version 3.1.0.2, Registry Services Version 1.1.0.2, and Security Services Version 1.1.0.2.
- Administration Services Version 1.1.1, IBM Dashboard Application Services Hub Version 3.1.1, Registry Services Version 1.1.1, Security Services Version 1.1.1 and Tivoli® Common Reporting Version 3.1.1
- Administration Services Version 1.1.2, IBM Dashboard Application Services Hub Version 3.1.2, Registry Services Version 1.1.2, Reporting Services 3.1.2, and Security Services Version 1.1.2
- Administration Services Version 1.1.2.1, IBM Dashboard Application Services Hub Version 3.1.2.1, Registry Services Version 1.1.2.1, Reporting Services 3.1.2.1, and Security Services Version 1.1.2.1
Browse to the location of the fix pack response files.
- JazzSM_Image_Home/responsefiles/platform_name directory, after you obtained Jazz for Service Management Version 3.1.2.1 release installation media on DVDs or from IBM Passport Advantage®
- JazzSM_FP_Home/responsefiles/platform_name directory, after you obtained the delta package from IBM Fix Central.
platform_name is the name of the supported platform, that is, unix or windows
Make a backup of the update response file, for example, update_jazzsm_was_fullprofile_FP3_response.xml.

Run the Installation Manager utility to encrypt the passwords for the administrator users as required.

Table 2. Administrator roles
Role type	Response file password parameter
DB2® administrator	`user.DB_PASSWORD,com.ibm.tivoli.tacct.psc.install.server` Required for Registry Services installation or update only
WebSphere Application Server administrator, whose credentials are also administration of the Jazz for Service Management application server profile	`user.WAS_PASSWORD` Required for installation or update of any integration service

Open a command window, and change to the Installation_Manager_Home/eclipse/tools directory, where Installation_Manager_Home refers to the installation root directory for Installation Manager.
Run the following command for your platform to generate an encrypted password:
On UNIX systems
```
./imutilsc encryptString password_to_encrypt
```
On Windows systems
```
./imutilsc.exe encryptString password_to_encrypt
```
Copy the output for use in the silent response file.

Open the response file, edit it for the following parameters, and save the file.

Path to the software package repository

<repository location='/JazzSM_FP_Home/JazzSMRepository/disk1' temporary="true"/>

<repository location='JazzSM_FP_Home\JazzSMRepository\disk1' temporary="true"/>

Home for existing Jazz for Service Management installation

Only edit the value for the installationLocation attribute if the installation home is different from the default value.

<profile id='Core services in Jazz for Service Management' installLocation='/opt/IBM/JazzSM'/>

<profile id='Core services in Jazz for Service Management' installLocation='C:\Program Files\IBM\JazzSM'>

Administrator user name for the Jazz for Service Management WebSphere profile

Only edit the value if the administrator user name is different from the default value.

<data key='user.WAS_USER_NAME' value='WAS_admin_user'/>

Administrator password

Specify the encrypted password that was generated in step 4.

<data key='user.WAS_PASSWORD' value='WAS_admin_password'/>

DB2 user name to connect to the DB2 instance associated with the Registry Services database

Only specify this value if you have installed Registry Services; otherwise delete this data key.

<data key='user.DB_USER_NAME,com.ibm.tivoli.tacct.psc.install.server' value='DB_admin_user'/>

DB2 user password

Only specify the encrypted password that was generated in step 4 if you have installed Registry Services; otherwise delete this data key.

<data key='user.DB_PASSWORD,com.ibm.tivoli.tacct.psc.install.server' value='DB_user_password'/>

Software packages to apply

Only keep the offering elements for the installed integration services components on the machine and delete those offering elements if the integration services are not installed on the machine.

<install modify='false'>
	<!-- Administration Services offering selected for installation -->
	<offering id='com.ibm.tivoli.tacct.psc.install.admin.server' profile='Core services in Jazz for Service Management' 
features='com.ibm.tivoli.tacct.psc.install.server.feature.config.files,com.ibm.tivoli.tacct.psc.fas.install.ant.wrapper.feature
,com.ibm.tivoli.tacct.psc.install.server.feature.admin.install,com.ibm.tivoli.tacct.psc.install.server.feature.admin.config' 
installFixes='none'/>

	<!-- Administration Services UI offering selected for installation -->
	<offering id='com.ibm.tivoli.tacct.psc.install.admin.ui' profile='Core services in Jazz for Service Management' 
features='com.ibm.tivoli.tacct.psc.install.server.feature.config.files,com.ibm.tivoli.tacct.psc.install.feature.admin.ui.install
,com.ibm.tivoli.tacct.psc.install.feature.admin.ui.config' installFixes='none'/>

<!-- Registry Services offering selected for installation -->
	<offering id='com.ibm.tivoli.tacct.psc.install.server' profile='Core services in Jazz for Service Management' 
features='com.ibm.tivoli.tacct.psc.install.server.feature.config.files,com.ibm.tivoli.tacct.psc.frs.install.ant.wrapper.feature
,com.ibm.tivoli.tacct.psc.install.server.feature.common,com.ibm.tivoli.tacct.psc.install.server.feature.schema.install
,com.ibm.tivoli.tacct.psc.install.server.feature.schema.config,com.ibm.tivoli.tacct.psc.install.server.feature.application.install
,com.ibm.tivoli.tacct.psc.install.server.feature.application.config' installFixes='none'/>

<!-- Reporting Services environment offering selected for installation -->
<!--	<offering id='com.ibm.tivoli.tacct.psc.install.reporting.services'

profile='Core services in Jazz for Service Management'

features='com.ibm.tivoli.tacct.psc.install.server.feature.config.files,

com.ibm.tivoli.tacct.psc.reporting.services.install.ant.wrapper.feature,

com.ibm.tivoli.tacct.psc.install.reporting.services.feature.schema.install,

com.ibm.tivoli.tacct.psc.install.reporting.services.feature.application.install,

com.ibm.tivoli.tacct.psc.install.reporting.services.feature.application.config,

com.ibm.tivoli.tacct.psc.install.reporting.services.feature.schema.config'  

installFixes='none'/>-->

	<!-- Security Services offering selected for installation -->
	<offering id='com.ibm.tivoli.tacct.psc.install.ess.service' profile='Core services in Jazz for Service Management' 
features='com.ibm.tivoli.tacct.psc.install.server.feature.config.files,com.ibm.tivoli.tacct.psc.ess.install.ant.wrapper.feature,
com.ibm.tivoli.tacct.psc.install.feature.ess.install,com.ibm.tivoli.tacct.psc.install.feature.ess.config' installFixes='none'/>

	<!-- IBM Dashboard Application Services offering selected for installation -->
	<offering id='com.ibm.tivoli.tacct.psc.tip.install' profile='Core services in Jazz for Service Management' 
features='com.ibm.tivoli.tacct.psc.install.server.feature.tip.install,
com.ibm.tivoli.tacct.psc.install.server.feature.tip.config' installFixes='none'/>

</install>

Attention: When you update from Version 1.1, ensure that you comment out the Reporting Services environment offering element, com.ibm.tivoli.tacct.psc.install.reporting.services.

Open a command window, and change to the Installation_Manager_Home/eclipse/tools directory, where Installation_Manager_Home refers to the installation root directory for Installation Manager.
Run the following command for your platform to silently install Jazz for Service Management Version 3.1.2.1:
- ```
./imcl input path_response_file -log path_log_file -acceptLicense
```
- ```
imcl.exe input path_response_file -log path_log_file -acceptLicense
```
- path_response_file refers to the path and response file name.
- path_log_file refers to the path and file name for the silent installation log file.