Identifying whether metadata is missing
Metadata is defined in some tasks and is required by other tasks further down in the task route. If metadata that is required for a task was not defined, the task will fail.
Error identification
Search the IBM® Content Collector Task Routing Engine service log file to locate the task that failed. With the timestamp logged with the failed task, search the task connector log for information about missing parameters which caused the task to fail. If metadata that was required by the task was missing, the missing metadata is logged using the technical metadata source name.
This metadata source name is logged depending on the log level that you defined for the IBM Content Collector Task Routing Engine service in the IBM Content Collector Configuration Manager under .
IBM Content Collector Task Routing Engine service log file | Log level | Search strings |
---|---|---|
ICC-install-directory\ctms\Log\ibm.ctms.taskrouteservice* where * is a placeholder for the date and possibly a file number. | Warning | Search for the following string in the log file
messages to find which task failed, filtered by the thread ID:
|
Action
Result | Action |
---|---|
Search string cannot be found. Metadata is missing |
|
No metadata is missing | Did the connector fail? |