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Removing an agent server

If you no longer want to use the Agent for Windows file systems crawler to crawl Windows file systems, you can remove the agent server from your system.

By default, the uninstallation program uses the same method to remove the product that you used to install it. When you start the program, you can specify an option to override the following default behavior and use a different method:
  • If you used the graphical method to install the product, the graphical version of the uninstallation program runs.
  • If you used the console method to install the product, the console method of the uninstallation program runs.
  • If you used the silent method to install the product, the silent method of the uninstallation program runs.

If you remove the product by using the Windows Add or Remove Programs function, you cannot select the method that you want to use. The program always uses the method that was used to install the product.

Using the silent method: The response file includes a single option, which specifies whether you want to keep or delete the configuration data in the data directory:
DELETE_DATA_DIRECTORY=true
Removes all program files, configuration data, and the data storage database.
DELETE_DATA_DIRECTORY=false
Removes program files and preserves all configuration data in the data directory.

To remove the product from your system by running the Uninstall command:

  1. Change to the directory where the agent server was installed, such as %ES_INSTALL_ROOT%\uninstall_3.1.0.0.
  2. Run the command uninstall_3.1.0.0.exe.
    To force the program to run in a particular method, specify the appropriate command option:
    • -i swing, to use the graphical method
    • -i console, to use the console method
    • -i silent -f response_file_name, to use the silent method
  3. Optional: Manually delete the administrative user ID that you used to install the software from the operating system.
  4. Restart the computer.

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Last updated: May 2012

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