Question & Answer
Question
Where can the ILMT 9.x logs be found?
Answer
This topic is meant to provide the location of most common used logs of ILMT 9.x.
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A. ILMT 9.x Server/BigFix server logs - they are found on the ILMT 9.x Server machine
1. The 'tema.log', 'console.log' and other ILMT 9 logs are in directory:
<install_dir>/wlp/usr/servers/server1/logs
2. The import logs directory is located at:
<install_dir>/wlp/usr/servers/servers/server1/logs/imports
Please note directory 'wlp' will be replaced in further versions by 'lmt', depending on the product, so the exact location will change as following:
<install_dir>/lmt/usr/servers/server1/logs
3. Database creation logs are available at:
/tmp/createdb_YYYYMMDD-XXXXXX
The create database script 'createdb.sh' generates a log file with information that can help you check why database creation or validation failed. The createdb.sh log is in the /tmp directory. The file has a time stamp suffix, for example:
/tmp/createdb_20131018-131841.
4. The installation and upgrade logs
6. Windows Event logs
How to collect the logs
How to collect the logs
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B. ILMT 9.x Agent/BigFix Client logs - they are found on the IEM Client machine
1. Agent logs:
Windows: C:\Program Files\BigFix Enterprise\BES Client\__BESData\__Global\Logs
Unix/Linux: /var/opt/BESClient/__BESData/__Global/Logs
Mac: /Library/Application Support/Bigfix/BES Agent/__BESData/__Global/Logs
More BigFix logs: How to collect the logs
2. Masthead file - the 'actionsite.afxm' file:
Windows: C:\Program Files\BigFix Enterprise\BES Client\actionsite.afxm
Unix: /etc/opt/BESClient/actionsite.afxm
The masthead file is also downloadable at:
http:// <servername>:<port> /masthead /masthead.afxm
...where servername is the name of your server and the port is by default 52311.
3. VM Manager Tool logs
Trace log files and installation logs directory:
Windows: <BESClient>/LMT/VMMAN/logs
i.e. 'C:\Program Files (x86)\BigFix Enterprise\BES Client\VMMAN\logs'
Unix: <BESClient>/LMT/VMMAN/logs
i.e. '/var/opt/BESClient/LMT/VMMAN/logs'
VM Manager tool mustgahter log: How to collect the log
4. CIT logs
Content of CIT scan and logs
Windows: <BESClient>/LMT/CIT/logs
i.e. 'C:\Program Files (x86)\BigFix Enterprise\BES Client\LMT\CIT\logs'
Unix: <BESClient>/LMT/CIT/logs
i.e. '/var/opt/BESClient/LMT/CIT/logs'
5. Scanner logs
Windows: <scanner_common>/CIT/logs
i.e. 'C:\Program Files\ibm\tivoli\common\CIT\logs'
Unix: <scanner_common>/CIT/logs
i.e. '/usr/ibm/tivoli/common/CIT/logs'
Windows: <scanner_common>/CIT/logs
i.e. 'C:\Program Files\ibm\tivoli\common\CIT\logs'
Unix: <scanner_common>/CIT/logs
i.e. '/usr/ibm/tivoli/common/CIT/logs'
6. Mustgather logs
Available form LMT console: How to collect the log
7. Windows Event logs
How to collect the logs
How to collect the logs
***
If the above files are very large in size, upload them using link below.
Upload to IBM support
Upload to IBM support
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Document Information
Modified date:
26 April 2021
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swg21682833