Fixes are available
Rational Synergy 7.2.1
Rational Synergy Fix Pack 1 (7.2.1.1) for 7.2.1
Rational Synergy Fix Pack 2 (7.2.1.2) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.2
Rational Synergy Fix Pack 3 (7.2.1.3) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.3
Rational Synergy Interim Fix 2 for 7.2.1.3
Rational Synergy Fix Pack 4 (7.2.1.4) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.4
Rational Synergy Fix Pack 5 (7.2.1.5) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.5
Rational Synergy Interim Fix 2 for 7.2.1.5
Rational Synergy Interim Fix 3 for 7.2.1.5
Rational Synergy Interim Fix 4 for 7.2.1.5
Rational Synergy Interim Fix 5 for 7.2.1.5
Rational Synergy Fix Pack 6 (7.2.1.6) for 7.2.1
Rational Synergy Interim Fix 1 for 7.2.1.6
Rational Synergy Fix Pack 7 (7.2.1.7) for 7.2.1
Rational Synergy 7.2.2
Rational Synergy Fix Pack 1(7.2.2.1) for 7.2.2
Rational Synergy Fix Pack 2(7.2.2.2) for 7.2.2
Rational Synergy Fix Pack 3(7.2.2.3) for 7.2.2
APAR status
Closed as program error.
Error description
After downloading the Synergy 7.1 installation image from Passport Advantage, attempts to create a secondary installation by installing it to a binary-incompatible system fails when the steps outlined in Appendix B of the Synergy Installation Guide for UNIX are followed. Here is an example of the error message when attempting to install a Solaris image on a Linux host: sh-3.2# /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/ccm_install -x -d /cm/ccm71_Solaris -p solaris Installing IBM Rational Synergy (informix) in the directory '/cm/ccm71_Solaris' ... Checking root login ... Checking user ccm_root ... Checking group ccm_root ... Checking user informix ... Checking group informix ... Extracting solaris software from /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../solaris ... /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/ccm_install: line 473: /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../linux/ccm_unzip : No such file or directory /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/ccm_install: line 473: /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../linux/bsdtar: No such file or directory ERROR: cannot extract software from /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../solaris/solaris .tar.gz ccm_install: IBM Rational Synergy installation failed This fails because the the references to ../linux are invalid; they files referenced are not included with the downloaded image. The workaround is to log in to a binary-compatible system, mount the target filesystem, and perform the installation there.
Local fix
Problem summary
This procedure is applicable only if you are installing from a DVD.
Problem conclusion
This procedure is applicable only if you are installing from a DVD.
Temporary fix
This procedure is applicable only if you are installing from a DVD.
Comments
APAR Information
APAR number
PM59748
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-05
Closed date
2013-12-03
Last modified date
2013-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R721 PSY
UP
Document Information
Modified date:
17 December 2021