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PM59748: Binary incompatible installation fails when using downloaded image

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After downloading the Synergy 7.1 installation image from
    Passport Advantage, attempts to create a secondary installation
    by installing it to a binary-incompatible system fails when the
    steps outlined in Appendix B of the Synergy Installation Guide
    for UNIX are followed.
    
    Here is an example of the error message when attempting to
    install a Solaris image on a Linux host:
    
    sh-3.2#
    /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/ccm_install -x -d
    /cm/ccm71_Solaris -p solaris
    
    Installing IBM Rational Synergy (informix) in the directory
    '/cm/ccm71_Solaris' ...
    
    Checking root login ...
    Checking user ccm_root ...
    Checking group ccm_root ...
    Checking user informix ...
    Checking group informix ...
    
    Extracting solaris software from
    /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../solaris ...
    /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/ccm_install: line
    473:
    /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../linux/ccm_unzip
    :
    No such file or directory
    /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/ccm_install: line
    473:
    /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../linux/bsdtar:
    No such file or directory
    ERROR: cannot extract software from
    /home/ccm_root/TMP/CMS71/Solaris/ccm/unix/bin/../solaris/solaris
    .tar.gz
    ccm_install: IBM Rational Synergy installation failed
    
    This fails because the the references to ../linux are invalid;
    they files referenced are not included with the downloaded
    image.
    
    The workaround is to log in to a binary-compatible system, mount
    the target filesystem, and perform the installation there.
    

Local fix

Problem summary

  • This procedure is applicable only if you are installing from a
    DVD.
    

Problem conclusion

  • This procedure is applicable only if you are installing from a
    DVD.
    

Temporary fix

  • This procedure is applicable only if you are installing from a
    DVD.
    

Comments

APAR Information

  • APAR number

    PM59748

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-03-05

  • Closed date

    2013-12-03

  • Last modified date

    2013-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R721 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRNYG","label":"Rational Synergy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 December 2021