IBM Support

PM19375: JAVAX.MAIL.AUTHENTICATIONFAILEDEXCEPTION is seen when connecting to mail store or transport

Fixes are available

7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
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APAR status

  • Closed as program error.

Error description

  • javax.mail.AuthenticationFailedException is seen such as the
    following:
    
    2010-06-10 09:02:02,648? - ERROR - (      FetchMailTask.java:98
    ):
    Could not open Mail Connection
    javax.mail.AuthenticationFailedException
    at javax.mail.Service.connect(Service.java:306)
    at javax.mail.Service.connect(Service.java:156)
    at javax.mail.Service.connect(Service.java:105)
    
    2010-06-10 09:02:02,649? - ERROR - (
    FetchMailTask.java:263 ):
    Error occurred while reading mails...
    java.lang.IllegalStateException: Not connected
    at com.sun.mail.imap.IMAPStore.checkConnected
    (IMAPStore.java:1364)
    at com.sun.mail.imap.IMAPStore.getFolder(IMAPStore.java:1201)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V7.0                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: If the mail transport or store port     *
    *                      is specified for the mail session       *
    *                      resources or if the username contains   *
    *                      a special character such as "" in the   *
    *                      username,                               *
    *                      javax.mail.AuthenticationFailedExceptio *
    *                      n is thrown when it tries to connect    *
    *                      to the mail server.                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The SessionFactory does not setPasswordAuthentication properly
    on the session resource in a way that
    getPasswordAuthentication could not get the Password to
    connect when the session has a mail transport or store port
    specified or the username contains an encoded character.
    

Problem conclusion

  • The SessionFactory is fixed to handle URLName and
    PasswordAuthenication properly when the mail transport or
    store port is specified or the username contains a speciail
    character.
    
    APAR PM19375 is currently targeted for inclusion in Service
    Level (Fix Pack) 7.0.0.15 of WebSphere Application Server V7.0.
    
    Please refer to URL:
    //www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
    for Fix Pack availability.
    

Temporary fix

  • Before connecting to store or transport, perform the
    following on the session returned from the lookup:
    session.setPasswordAuthentication( new UrlNameConstructor(
    protocol, host, intPort, null, user, null), new
    PasswordAuthentication( user, password ));
    

Comments

APAR Information

  • APAR number

    PM19375

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-07-28

  • Closed date

    2010-09-23

  • Last modified date

    2011-04-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PM23410

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R700 PSY UK65060

       UP11/03/04 P F103

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

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Document Information

Modified date:
24 October 2021