IT19239: AUTODEPLOYMENT OF BACKUP-ARCHIVE CLIENT FAILS ON PRE-DEINSTALL VERIFICATION

IBM Spectrum Protect client 8.1.x.y interim fix downloads
IBM Spectrum Protectâ„¢ Client 7.1.8 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Error Description: Upgrading an existing backup-archive client
  fails with the following messages in the trace.txt file-
  
  
  ----------------
  
  Filesets listed in this section failed pre-deinstall
  verification
  and will not be removed.
  
  Dependency Failures
  
  (Deinstall Operation)
  
  
  SELECTED FILESETS:  The following is a list of filesets that you
  asked to
  remove.  They cannot be removed until all of their dependent
  filesets
  are also removed.  See subsequent lists for details of
  dependents.
  
  tivoli.tsm.client.api.32bit 6.2.2.0       # TSM Client -
  Application Pro...
  
  tivoli.tsm.client.api.64bit 6.2.2.0       # TSM Client - 64bit
  Applicati...
  
  ----------------
  
  
  By default, the trace.txt file can be located in the following
  directories, based on operating system:
  
  
  AIX:   /usr/tivoli/client/IBM_ANR_UNX/Vxxxx/log/
  Oracle, Solaris, Linux:
   /opt/tivoli/tsm/client/IBM_ANR_UNX/Vxxxx/log/
  Mac:   /Library/Application
  Support/tivoli/tsm/client/ba/bin/IBM_ANR_MAC/Vxxxx/log
  Windows:  C:\Program Files\Tivoli\TSM\IBM_ANR_WIN\Vxxxx\log
  
  
  Tivoli Storage Manager Versions Affected: 7.1
  
  
  Initial Impact: Medium
  
  
  Additional Keywords: autodeploy BAC TSM
  

Local fix

• Uninstall the filesets listed in the trace.txt file under
  'INSTALLED DEPENDENTS' and reschedule the autodeployment.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Backup-archive client versions 7.1.x    *
  * and 8.1.0 running on all AIX platforms.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This issue is projected   *
  * to be fixed in levels  7.1.8 and 8.1.0.2 on all AIX          *
  * platforms. Note that this is subject to change at the        *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• Now the upgrade of client 6.2.x to 8.1.0.2 on AIX platforms is
  performed correctly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• push
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71A PSY

     UP

• R81A PSY

     UP