Skip to main content

Featured case studies

Moosejaw Mountaineering customers shop on the company's mobile site, up from 25% a year ago, with about 16% of sales coming from mobile devices and tablets.

Moosejaw Mountaineering customers shop on the company's mobile site, up from 25% a year ago, with about 16% of sales coming from mobile devices and tablets.

Watch the video (00:02:41)

Kramp Groep B.V.'s customers have embraced the company's eCommerce strategy, with 85 percent of all orders now received online.

West Marine wants to own the water, and IBM analytics help them see trends and product availability faster than ever.

West Marine wants to own the water, and IBM analytics help them see trends and product availability faster than ever.

Niagara Bottling uses IBM tools to execute a vision of total customer satisfaction. Watch the video.

Niagara Bottling uses IBM tools to execute a vision of total customer satisfaction.

Sky Italia reduces churn and improves satisfaction with a marketing system that instantly segments customers and delivers the right message or offer at the right time.

Sky Italia reduces churn and improves satisfaction with a marketing system that instantly segments customers and delivers the right message or offer at the right time.

 

L'Oreal delivers results in line with its realized savings objectives by improving supplier management, cost reduction and compliance.

L'Oreal delivers results in line with its realized savings objectives by improving supplier management, cost reduction and compliance.

Dollar Bank, through Smarter Commerce, is able to continue to provide a high level of service their customers have come to expect.

Dollar Bank, through Smarter Commerce, is able to continue to provide a high level of service their customers have come to expect.

J. J. Keller & Associates personalizes the B2B online buying experience, growing average conversion rates by over 13%.

J. J. Keller & Associates personalizes the B2B online buying experience, growing average conversion rates by over 13%.

Coop Danmark uses science, insights and analytics to turn necessity into opportunity. Watch the video.

Coop Danmark uses science, insights and analytics to turn necessity into opportunity.

SHOP.CA uses IBM Smarter Commerce solutions to manage millions of products, with thousands of categories, and develop a one-to-one customer experience.

SHOP.CA uses IBM Smarter Commerce solutions to manage millions of products, with thousands of categories, and develop a one-to-one customer experience.