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Featured case studies

Dal-Tile will save over $2 million per year with more efficient order management processes.

Dal-Tile will save over $2 million per year with more efficient order management processes.

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Kramp Groep B.V.'s customers have embraced the company's eCommerce strategy, with 85 percent of all orders now received online.

Air France ensures their customers have a positive experience through every leg of their journey.

Air France ensures their customers have a positive experience through every leg of their journey.

Johnson Controls builds decision models to analyze supply chain configurations that factor in warehousing, transportation, carbon footprint and service requirements.

Sky Italia reduces churn and improves satisfaction with a marketing system that instantly segments customers and delivers the right message or offer at the right time.

Sky Italia reduces churn and improves satisfaction with a marketing system that instantly segments customers and delivers the right message or offer at the right time.

 

L'Oreal delivers results in line with its realized savings objectives by improving supplier management, cost reduction and compliance.

L'Oreal delivers results in line with its realized savings objectives by improving supplier management, cost reduction and compliance.

Dollar Bank, through Smarter Commerce, is able to continue to provide a high level of service their customers have come to expect.

Dollar Bank, through Smarter Commerce, is able to continue to provide a high level of service their customers have come to expect.

J. J. Keller & Associates personalizes the B2B online buying experience, growing average conversion rates by over 13%.

J. J. Keller & Associates personalizes the B2B online buying experience, growing average conversion rates by over 13%.

Lenovo reduces annual costs by US$1 million with a unified foundation to collaborate with trading partners.

SHOP.CA uses IBM Smarter Commerce solutions to manage millions of products, with thousands of categories, and develop a one-to-one customer experience.

SHOP.CA uses IBM Smarter Commerce solutions to manage millions of products, with thousands of categories, and develop a one-to-one customer experience.