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Date: 9-10th September 2014

Location: Business Design Centre, London

Background: Europe’s Customer Festival is a unique multi-sector conference where all aspects of the customer journey are discussed. From omni-channel strategies, to customer analytics, from personalised customer engagement to immersive customer experience – you’ll find it all here.


Date: 16th September 2014

Location: IBM Southbank Client Centre, Flemming room

Background: The IBM Digital Transformation for Travel and Transport event at London on September 16th is all about the customer journey. You won’t want to miss the networking opportunities, the industry-leading vision, and best practices and solution updates at the event. The event presents a unique opportunity to set the passenger agenda. Industry speakers will cover how technology drives value through innovation and how it is transforming the Digital Customer experience.

In fact, there’s going to be something for everyone. You will hear the latest innovations and industry news from the travel and transport industry including:


Date: 24th September 2014

Location: The Hospital Club, London

Background: At the second in the series of collaborative executive workshops, we’ll be exploring how to build a digital strategy to drive business growth. Whether you’re just starting out, need to adjust your course or already have ideas to test, jump on board to share stories, knowledge and challenges with your peers across industries – and air those big questions you’ve always been afraid to ask.