Demand has never been more demanding.
See how smarter commerce can help you stay ahead.
With better visibility into supplier relationships and new
insights into customer demand, you can better anticipate
problems and respond faster to opportunities.
Use insights from customer preference and behavior to
deliver the right offer, through the right channel, at the
Empower your customers to shop practically any
time and anywhere, and have it delivered at the
place and time of their choosing.
Create a coordinated system that helps anticipate
customer needs and delivers consistent service
throughout interaction channels.
Learn how an integrated platform helped Shurtape reduce onboarding time for new suppliers from months to weeks.
Download the Shurtape case study
Learn how automating interactions with suppliers based on customer behavior can help reduce shortages and improve efficiency.
Watch "Optimizing Your Buying Process"
Learn how Smarter Commerce helps synchronize the entire value chain to deliver consistent and predictable outcomes.
Download "Connecting the Dots for Smarter Commerce"
Learn how to connect better with today’s customers by empowering them to shop and share in person, online or through their favorite social network.
Watch "Optimizing Your Selling Processes"
By 2014, more than 3 billion people will be able to shop on a mobile device—are you ready to sell to them?
Download "Incorporating Mobile Commerce"
Staples achieved personalized selling and created a faster, simpler shopping experience for its online customers.
Download the Staples case study
Learn how to deliver consistently excellent service throughout today's increasingly complex supply chains and partner networks.
Watch "Optimizing Service Processes"
Learn how XO Communications achieved a 376% ROI by using predictive analytics to manage customer churn.
Download the XO Communications case study
Learn how IBM solutions can help you collaborate with your partners to resolve customer service issues at any point on the supply chain.
Download "Advanced Case Management"
See how Citrix used next-generation analytics to improve click-through 200%, increase conversion 1900% and cut cost-per-conversion 80%.
Read the Citrix case study
Learn how to gain deep customer insights from online interactions and use them to drive engagement across multiple channels.
Watch "Optimizing Your Market Process"
We spoke with more than 1,700 CMOs in 19 industries about the challenges and opportunities of marketing in a connected era. Here's what they had to say.
Download "From Stretched to Strengthened"