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Smarter communications

Communications providers do more than provide a dial tone. They connect and enable business. Here’s how they can be smarter.

XO Communications cuts churn rates
IBM Business Analytics helped target flight-risk customers with new campaigns, reducing turnover rates by 23% and saving nearly $4 million a year.

Transforming African mobile communications
This first of its kind project in Africa enables Bharti Airtel to deliver 2G and 3G mobile services across the continent, including technology that allows users to access and share information over a telephone.

Mobitel does more with SOA
An SOA solution from IBM helps the Slovenian communications provider give their customers faster service and a wider variety of offerings.

An SDP helps speed Globe Telecom
A new Service Delivery Platform helps reduce time to market for new services by more than 80 percent, allowing Globe to create and deliver services for its customers faster than ever before.

China Telecom gets closer to customers
IBM helped identify trends and purchasing behaviors to help China Telecom define its next service or campaign and centrally manage and control marketing activities for effective, targeted communications.