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Smart Work

If our processes can become more predictive, agile and collaborative, we can become smarter about how we work through data analysis and thereby increase our productivity.


Employees spend 25% of their time just looking for information. Every week,42% of people use the wrong information to make decisions,requiring rework.

Productivity Management

The people are smart, it is the way they work that needs to catch up.


If today is an average workday, you could lose about an hour of time trying to get something done. But you won't be able to accomplish the task because you can't find the right information, access the right tool, complete the necessary data analysis or reach the right person due to inefficient processes. Employees spend 25% of their time just looking for information. Every week, 42% of people use the wrong information to make decisions, requiring rework. And with the economic downturn, there is an even greater urgency to improve business productivity.

Yet, you probably work smarter today than you did a few years ago—or even last year. Technology has the potential to significantly increase business productivity as well as reduce costs. The rise in globalisation has opened access to new talent, expertise and resources that have energised businesses... in fact, two thirds of workers are now located in growth markets. Social networking capabilities allow us to tap into partner and customer thinking. And people increasingly have "anytime, anywhere" access to their applications, information and resources.

Employees are ready, they know their jobs and have valuable ideas... it's the processes that haven't kept up. Organisations and businesses around the world are recognising that they need to reinvent their infrastructures and processes to allow their people to collaborate with each other, their customers and their partners; to foster creativity and problem solving and to enable the very act of enterprise. If we can create businesses as smart as our employees, we can make more informed decisions, leverage deeper relationships and develop more connected, agile and effective processes.

CIOs highlight BI, virtualisation and cloud computing as key to competitiveness A survey of some 2500 international and 129 local CIOs has highlighted a desire for more business intelligence and more centralisation of IT systems through the use of virtualisation and cloud computing. Of the CIO respondents from Australia and New Zealand an overwhelming 98 percent cited virtualisation as the key tool to gain a competitive advantage and improve efficiency.

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Productivity Confidence Index (PCI)

The i4cp Productivity Confidence Index (PCI) keeps tabs on workforce productivity forecasts among organisations. The PCI is based on the degree to which companies believe employee productivity will rise, fall, or stay the same over the next six months.