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Aerospace and defense
Lower costs, manage life cycle risks and improve regulatory compliance with more effective modeling, collaboration and product-line engineering solutions.

Automotive
With quality and efficiency as industry bywords, integrated solutions that help lower costs and risk help the manufacturers design and deliver more effectively.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Banking
In the volatile economic environment, innovative banking solutions help improve customer service, drive business model efficiency and manage operational risk.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Chemicals and petroleum
From exploration and production to global operations to asset management, Integrated Service Management offers a powerful response to industry challenges.

 

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Communications
Communications service providers need innovative solutions to address the limits of the backbone, a competitive environment and customer loyalty.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Electronics
Visibility, control and automation enable manufacturers to deliver quality service, manage risk and compliance, maximize ROI and accelerate business growth.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Energy and utilities
Smart meters, new business models, security, aging infrastructure, distributed generation, changing regulations... all require smarter solutions.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Government
Smart service management can help government agencies reduce complexity and waste, and deliver services more effectively to the citizens who rely on them.

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Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Healthcare
Smarter healthcare solutions and services drive improved safety and quality of care, process efficiency, and patient satisfaction.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Insurance
Delivery of exceptional, higher-quality services can be accomplished with reduced cost and operational risk.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Retail
Global market forces require retailers to use innovative ideas for merchandising, supply chains and operations to deliver a smarter shopping experience.

Chart: Innovation requires companies to better understand customer needs. Source: 2010 IBM CEO Study.

Travel and transportation
Continuous service enhancements help companies improve traveler and customer experience, operational efficiency, and asset reliability and availability.