Retail

Solutions for the retail industry

The IBM Retail Integration Framework. From the back office, to the cart, to the customer

Our view: As retailers create sustainable, profitable growth, they look for new ways to provide a shopping experience that is so satisfying, customers are compelled to recommend and promote the store to others.

Read the report: Turning shoppers into advocates: the customer-focused retail enterprise

What we offer

Industry Solutions:

Merchandising and supply chain management

Multichannel retailing

Retail business intelligence

TotalStore

Solutions to help you:

Deliver a superior shopping experience

Create a demand-driven merchandising and supply chain

Drive operational excellence

Business consulting



	Services to help retailers enhance the customer experience

	IBM Global Financing services for retailers

Technology services

Small and medium business


	IT services that deliver real results for retailers
	IBM Security and Privacy Services

Solutions for small and midsized retailers

Innovation at work



	Retail opportunities in a world of extremes: understanding today's teens and boomers

	Charting a new course: the retail-merchandising supply network

	Driving successful shopping occasions through deeper insights

	Cross-channel optimization: a strategic roadmap for multichannel retailers

	The retail divide: leadership in a world of extremes

	Deeper customer insight: understanding today's complex shoppers

	Global data synchronization: building a flexible approach

	Confounded by consumer purchase decisions? Consumer decision process modeling takes the guesswork out of revenue growth