General contact information


General inquiries

Tel: Toll Free: 1-800-IBM-4YOU(1-800-426-4968)
E-mail: askibm@ca.ibm.com
www.ibm.com/ca-en/
www.ibm.com/ca-fr/

Shopping
Tel: Toll Free: 1-888-SHOP-IBM (1-888-746-7426)

Address
IBM Canada Ltd. .
3600 Steeles Avenue
East Markham
Ontario L3R 9Z7
Canada
 

1 English/Canada French

Support


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
 

IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management including Cognos, Tivoli, Security Systems & Rational)
Toll: 1-506-646-4000 1
Toll free: 1-800-426-7378 1

IBM Software Support for Softek (TDMFz/OS and ZDMF)
Toll free: 1-800-667-6383

 

Customer support

Contracts, order status, delivery, inventory, invoices and payments.