Canada

General contact information


General inquiries

Tel: Toll Free: 1-800-IBM-4YOU(1-800-426-4968)
E-mail: askibm@ca.ibm.com
www.ibm.com/ca/en/
www.ibm.com/ca/fr/

Shopping

Tel: Toll Free: 1-888-SHOP-IBM (1-888-746-7426)

Address

IBM Canada Ltd..
3600 Steeles Avenue
East
Markham
Ontario L3R 9Z7
Canada

Support


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management including Cognos, Tivoli, Security Systems & Rational)
Toll: 1-506-646-40001
Toll free: 1-800-426-73781

IBM Software Support for Softek (TDMFz/OS and ZDMF)
Toll free: 1-800-667-6383

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

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