Stockholders with questions about their accounts should contact:
Computershare Trust Company, N.A.
P.O. Box 43078
Providence, Rhode Island 02940‑3078
Investors residing outside the United States, Canada and Puerto Rico should call (781) 575‑2727.
Stockholders can also reach Computershare Trust Company, N.A. via e‑mail at:
Hearing‑impaired stockholders with access to a telecommunications device (TDD) can communicate directly with Computershare Trust Company, N.A., by calling (800) 490‑1493. Stockholders residing outside the United States, Canada and Puerto Rico should call
Topics featured in this Annual Report can be found via the IBM home page on the Internet (http://www.ibm.com). Financial results, news on IBM products, services and other activities can also be found via that address.
Stockholders of record can receive online account information and answers to frequently asked questions regarding stockholder accounts via the Internet (http://www.ibm.com/investor).
Stockholders of record can also consent to receive future IBM Annual Reports and Proxy Statements online through the Internet at this site.
IBM files reports with the Securities and Exchange Commission (SEC), including the annual report on Form 10‑K, quarterly reports on Form 10‑Q, current reports on Form 8‑K and any other filings required by the SEC.
IBM’s website (http://www.ibm.com) contains a significant amount of information about IBM, including the company’s annual report on Form 10‑K, quarterly reports on Form 10‑Q, current reports on Form 8‑K, and all amendments to those reports as soon as reasonably practicable after such material is electronically filed with or furnished to the SEC (http://www.ibm.com/investor). These materials are available free of charge on or through our website.
The public may read and copy any materials the company files with the SEC at the SEC’s Public Reference Room at 100 F Street, NE, Washington, DC 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at (800) SEC‑0330. The SEC maintains an Internet site (http://www.sec.gov) that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC.
The Investor Services Program brochure outlines a number of services provided for IBM stockholders and potential IBM investors, including the reinvestment of dividends, direct purchase and the deposit of IBM stock certificates for safekeeping. Call (888) IBM‑6700 for a copy of the brochure. Investors residing outside the United States, Canada and Puerto Rico should call
Investors with other requests may write to:
IBM Stockholder Relations,
New Orchard Road,
Armonk, New York 10504
IBM common stock is listed on the New York Stock Exchange, the Chicago Stock Exchange, and outside the United States.
The IBM Annual Meeting of Stockholders will be held on Tuesday, April 26, 2011, at 10 a.m. in the Majestic Ballroom, Renaissance St. Louis Hotel, St. Louis, Missouri.
Stockholders in the United States and Canada can get quarterly financial results, listen to a summary of the Annual Meeting remarks and hear voting results from the meeting by calling (800) IBM‑7800. Callers can also request printed copies of the information via mail or fax. Stockholders residing outside the United States, Canada and Puerto Rico should call
The literature on IBM mentioned below is available without charge from:
Computershare Trust Company, N.A.,
P.O. Box 43078,
Providence, Rhode Island 02940‑3078
Investors residing outside the United States, Canada and Puerto Rico should call
The Form 10‑K Annual Report and Form 10‑Q Quarterly Reports to the SEC provide additional information on IBM’s business. The 10‑K report is released by the end of February; 10‑Q reports are released by early May, August and November.
An audio recording of the 2010 Annual Report will be available for sight‑impaired stockholders in June.
The IBM Corporate Responsibility Report details the company’s distinct strategy, results and key performance metrics in the areas of employees, communities, environment, supply chain, public policy and governance. The report highlights IBM’s values‑based leadership of IBMers, leadership that drives not just our corporate social responsibility efforts, but also our hiring decisions, our partnering strategy and our client engagements. The report is available in printed form, on‑line and downloadable at http://www.ibm.com/responsibility.
For answers to general questions about IBM from within the continental United States, call (800) IBM‑4YOU. From outside the United States, Canada and Puerto Rico, call