Manage the tasks important to customer needs and success, using customer data to help exceed customer expectations
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Manage call center activities to meet customer needs and drive better business outcomes
Quickly build and deploy chatbots and virtual agents across a variety of channels including mobile devices, messaging platforms and robots
IBM Voice Agent with Watson
IBM Voice Agent with Watson helps enhance your call center operations by connecting to IBM Watson services.
Deliver the best possible brand experience by managing and improving every touchpoint with the customer
IBM Journey Designer
Empowers marketers to collaborate with a single view of the customer journey and continually improve customer experiences
Digital Strategy and iX consulting services help you meet the challenges of the digital age with new business models, new expertise, and new ways to work.
Understand your customers better through data, reduce churn, and identify new potential relationships
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics uses AI to help you drive cross-channel customer experiences impactful enough to capture market share.
IBM Phytel Coordinate
Proactively establish patient cohorts among an entire patient population and deliver automated messaging campaigns to engage patients.
Understand how to serve customers better during the vital purchase interaction
Technology Support Services - ATM and Banking Services
Integrated proactive IT Support for ATM and branch banking
Airline Control System V2
IBM Airline Control System V2 (ALCS) is a software interface between application programs and the z/OS operating system
Understand how to improve customer service when customers need help or experience problems
IBM Technology Support Services - Cloud Data Center Support Services
IBM Cloud Data Center Support Services help you achieve high IT availability through predictive maintenance and virtualized and cloud infrastructure
Find out who your best customers are and how to keep them
Watson Marketing Solutions
Learn how Watson Marketing solutions powered by an AI marketing platform can enable brands to drive customer loyalty and work smarter