Feature spotlights

Simplicity and ease of management

IBM® Operational Decision Manager is a powerful user interface that enables you to develop and test quickly and easily. You can manage your updates in a secured, controlled and traceable built-in process. Update your rules and predict their impact on KPIs before going in production using three environments to develop, test and deploy your decisions in production.

Role-based permission management

In addition to running tens of thousands of rules across many applications, IBM Operational Decision Manager enables you to participate in authoring, deploying and managing the rules. This can add agility to your business to help you capture new opportunities.

Intuitive way to capture and express decision logic

You can focus on creating content while IBM manages the IT operations of the system for you. The service allows you to invite new participants and assign roles from a simple point-and-click interface.

Built-in governance process

IBM Operational Decision Manager provides governance and change management around your ability to create and scale business decisions.

Simplifying business application changes

When you decouple business rules from business process applications, you improve agility. Enabling business rules to be changed daily or weekly, without having to redeploy the entire application.

Rules can make bots smarter

Combining robotic process automation (RPA) and decision automation helps your RPA bots more effectively handle tasks where business rules change frequently, such as those involving eligibility, compliance, pricing and tax decisions.

Can business rules take software bots from basic to better?

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How customers use it

  • Fraud detection and prevention


    Fraudsters are continuously adapting their strategies to workaround new fraud detection patterns. How can you detect and prevent them before they occur?


    IBM Operational Decision Manager with events driven insights can help banks detect and prevent fraud in near real-time, and deliver enhanced capabilities that provide a more personalized experience to their customers.

  • Act on insights


    How can you use local data and information to act on hyper local problems that affect your business?


    See how IBM Operational Decision Manager with event driven insights can detect and automatically respond to local environments and conditions – making a bright forecast out of a stormy day.

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IBM Robotic Process Automation with Automation Anywhere

Automate BPM and ODM tasks using robotic process automation

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See how it works