What are content services?

Content services collect, govern, manage and enrich enterprise content so it can be deployed efficiently across any cloud and within any application.

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Why do applications need content?

Enterprises are investing in digital transformation to help them reinvent underperforming, high friction businesses process.  This transformation requires processes and applications to have access to, and control over, a wide range of content including documents, images and audio files.

Content services enable efficient, consistent and accurate content collaboration and decision making across the organization. These services make content accessible across multiple channels such as mobile devices and desktops, and as discrete capabilities embedded in workflows or applications such as enterprise resource planning (ERP) systems.

See it in action


Create innovative applications

Save developer time and enhance business applications with integrated content services.

Extract content intelligence

Apply AI to extract insights and optimize knowledge-worker productivity.

Use cloud-native architecture

Develop content applications faster on any cloud with a flexible container platform.

Get more capabilities

Content services are just one capability of the IBM Cloud Pak® for Business Automation

Make bold moves in automation and solve your toughest operational challenges.


IBM Cloud Pak for Business Automation includes AI-powered capabilities, a common UI, low-code tools.


Get task automation, workflow orchestration, decision management, content services and more.


It’s a modular and easy-to-consume pricing approach, so you only pay for what you need.


Case study 

Ferservizi creates better service at lower cost

With intelligent content services solutions, Ferservizi provides even better back-office services to keep an Italian railway’s operations running smoothly.


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