Kelly consults with businesses on responsibly implementing brand-new technologies like AI and machine learning. She's currently working with IBM on using Watson OpenScaleto help enterprises operationalize KPMG’s AI risk and controls framework. KPMG’s AI in Control is a comprehensive risk and controls framework that helps enterprise leaders plan, prepare, build and consume AI in the context of business operations.IBM Watson Openscale is software that helps organizations manage AI, with trust and confidence in the outcomes, once it’s been rolled out.
What has surprised you the most about the process of using AI?
All of the different stakeholders involved with the technology and understanding the stakeholders’ needs, concerns and requirements. What is inspiring, however, is how many conversations we’re having about how to govern and understand AI. These conversations are being encouraged at all levels,even outside of traditional IT functions, signifying that this isn't just a passing trend,but a real shift in how we will be working with technology in the future.
What do you wish you knew when you first started working with AI?
I think a lot of us struggle understanding what we believe to be very complicated technologies.But just as much emphasis needs to be placed on understanding how we interact with technology,and how our skills and roles need to evolve as technology evolves.
What advice would you share with others who are considering using AI?
Don’t be afraid to leverageAI, but be thoughtful. Spend time understanding the benefits and the risks of AI to create an environment where people can trust in the technology.
What’s the best advice you’ve ever received?
"Don’t worry about when you will drop the ball, just make sure you don't drop the most important ball." This is important to keep in mind,especially as a consultant. My work is about continually evaluating what I’m doing and what is really the most important to me and my clients. You can't do everything, but getting the right things done within expectations is what matters. People will continually ask you to give more, so make sure you are focused and setting the right expectations based on what you can achieve.
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