Data storage and staffing overheads keep growing

800 billion+

record stored by credit bureaus to be analyzed for credit risk scores

66%

of total bank branch overhead spent on staffing

Banks are scrambling to serve mobile customers better

130%

increase in customer interactions

45%

increase in mobile banking

30%

increase in online banking

120+

banking functions available on mobile including mortgage applications

Statistics from Global Consumer Bank - an existing Watson client

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