Build a chatbot for your business

Chatbot solutions can reduce your customer service costs by as much as 29%. With a Watson Assistant solution designed for your business, you’ll be up and running in just a few weeks.

Build a chatbot for your business

Chatbot solutions can reduce your customer service costs by as much as 29%. With a Watson Assistant solution designed for your business, you’ll be up and running in just a few weeks.

Chatbots for robust enterprise solutions

Quickly build, deploy, and optimize chatbots for your business with Watson Assistant

— First 10,000 API calls per month free
— $.0025 per API call subsequently

Just a placeholder image

Watson Assistant Tooling Overview (8:05)

Developer friendly, enterprise-grade

Simple and easy-to-use interface

Our intuitive interface lets you build your bot quickly and reliably

Connects to messaging channels

Easily integrate with multiple social and messaging channels including Slack, Facebook and Twilio

Knows what your bot is missing

Watson recommends what to train next based on frequently asked but unanswered questions

Provide complex responses

Address more questions with answers previously hidden in your documentation by integrating with Watson Discovery Service

Dev patterns

Retail chatbot

Use this pattern to learn how to add features such as a shopping cart, context store, and custom inventory search into your chatbot.

See pattern →

Banking chatbot

Built as a fictional financial institution, this app calls out to simple banking services code as an example of how to include external business data in a conversation response.

See pattern →

Tutorials

Blogs

Create a bot of yourself with Watson
Read the blog post →

Top 4 foolproof ways to build better chatbots
Read the blog post →

The code of ethics for AI and chatbots that every brand should follow
Read the blog post →

Webinars

Easily Deploy your Chat Bot to Multiple Channels with Stamplay
Go to webinar →

Advanced Integrations with Watson Assistant
Go to webinar →

Training Watson Assistant to Detect User Intent
Go to webinar →

Ready to start building with Watson?

Get started freeTalk to sales

Build a chatbot for your enterprise solutions

Customers today demand great service 24/7. With Watson Assistant, you can meet their expectations head on.

Not every business has the time or resources to design the perfect solution. With our trusted partners at Topcoder, you can have a low cost solution that's tailored to your business.

Watson Assistant: Named the leader in Forrester’s New Wave report on Conversational Computing.

Download free →

Accelerate speed and improve accuracy

99%

Autodesk accelerated the time it takes to respond to customer enquiries by 99%

95%

Bradesco answers 283,000 customer questions a month with a 95% accuracy rate

Deploy a chatbot in a matter of weeks

Working with IBM and Topcoder, you can get a low cost chatbot built with Watson Assistant for just $10,000, and have it deployed to your business in 2-6 weeks.

Starter
Starting at $10,000

Production Grade
Starting at $20,000

Prep
Evaluate your business needs and kick off process and documentation.

Development
Developer community provides inputs, available data and example scenarios. Development of the bot begins.

Documentation
Developers write out user scenarios for testing.

Execution
Test the bot and provide feedback as to where the bot got confused or stuck.

Training
Testing results and client feedback are compiled to apply the next rounds of updates to the bot.

Full deployment
Bot is packaged up and instructions are provided on how to import the bot into channels that are right for your business.

Starter
Starting at $10,000

Prep

Evaluate your business needs and kick off process and documentation.

Development

Developer community provides inputs, available data and example scenarios. Development of the bot begins.

Documentation

Developers write out user scenarios for testing.

Execution

Test the bot and provide feedback as to where the bot got confused or stuck.

Training

Testing results and client feedback are compiled to apply the next rounds of updates to the bot.

Full deployment

Bot is packaged up and instructions are provided on how to import the bot into channels that are right for your business.

Production Grade
Starting at $20,000

Prep

Evaluate your business needs and kick off process and documentation.

Development

Developer community provides inputs, available data and example scenarios. Development of the bot begins.

Documentation

Developers write out user scenarios for testing.

Execution

Test the bot and provide feedback as to where the bot got confused or stuck.

Training

Testing results and client feedback are compiled to apply the next rounds of updates to the bot.

Full deployment

Bot is packaged up and instructions are provided on how to import the bot into channels that are right for your business.

Don’t see what you’re looking for? Schedule a consult to walk through your use case.

Schedule a consultation

Resources