Scaling government emergency responses: Beyond the pandemic

Hear IBM and Clark County, Nevada, discuss how cloud, data, analytics and artificial intelligence technologies can help citizens better access emergency services during the pandemic and beyond.

a man wearing a mask talking on the phone

Scaling government emergency responses: Beyond the pandemic

Hear IBM and Clark County, Nevada, discuss how cloud, data, analytics and artificial intelligence technologies can help citizens better access emergency services during the pandemic and beyond.


Webinar

The COVID-19 pandemic has put immense pressure on current state and local government infrastructures. Systems have been overloaded as individuals and families throughout the country submitted an unprecedented number of benefit applications for social services. At the same time, government agencies have had to contend with social distance requirements and a need for a different approach to engage with citizens. Overall, public sector agencies have been strained on all fronts.

Register now to hear about:

  • — Why a modern, front-end portal is a critical first step in government transformation and meeting the health and social needs of communities
  • — How a virtual assistant can help communicate critical, real-time information to communities
  • — How COVID-19 is providing a proof point for low-cost, configurable solutions that are easy to maintain and scale and enhance programs of care
  • — How the CARES Act provides a funding vehicle to begin transformation

Broadcast date: 3 December 2020
Duration: 1 hour

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Session track:
Social program management



Featured Speakers

Karen Rewalt

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Offering Management,
IBM Watson Health

Karen Rewalt focuses on delivering exciting new offerings by focusing on market opportunities, determining unmet needs and identifying innovative solutions. Much of her career has been in health and human services focused on SNAP, TANF, Medicaid, Affordable Care Act and child welfare.

Tim Burch

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Administrator of Human Services, Clark County, Nevada

Tim Burch has invested over 20 years in improving health and human service systems of care while working in the private, public and non-profit sectors. Eighteen of those years have been in local government in Clark County, Las Vegas, where he served in a variety of capacities, including executive leadership roles as the Director of Department of Social Services.

Bob Woolley

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Moderator, Senior Fellow, Center for Digital Government

Bob Woolley is a Senior Fellow for the Center for Digital Government and formerly the Chief Technical Architect for the State of Utah.



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