Evaluating clinical decision support software solutions

Considering a new solution? These 5 "Cs" can help you get a greater return on investment.

a health professional using the computer at work

Evaluating clinical decision support software solutions

Considering a new solution? These 5 "Cs" can help you get a greater return on investment.

Content

When it comes to clinical decision support software solutions, content is king.

A woman sit in the chair using the computer to search

When it comes to evaluating clinical decision support solutions, the quality of the content may be the most important factor to consider. Clinicians need to be confident they are making the best treatment decisions – and that confidence can come from knowing that a rigorous editorial methodology was employed in curating the content that’s helping to inform their care.

To help identify whether or not a solution contains high-quality content, you should ask vendors the following questions:


Where are you getting your evidence?

These resources should include the most current product labeling or primary literature. Some secondary sources may be appropriate, too.

How often do you add new content?

Medical discovery continues to move at a fast pace. New regulatory approvals and in-depth studies should be evaluated and added within a few business days. Even if medications are not available yet, it is valuable for clinicians to have access to the content.

What’s your criteria for content review?

It is important to update the content when there is actionable, clinically relevant information, as well as review instances where the new information may replace older, outdated information. Periodically checking the most pertinent drugs for dosing and adverse event information helps improve accuracy.

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Building trusted clinical decision support content

For nearly 50 years, IBM Micromedex® solutions have served as medical resources for clinicians worldwide. Discover why they are used in 4,500 hospitals in over 80 countries by signing up for an on-demand webinar
about the Micromedex editorial process.


Comprehensiveness

Clinicians don’t need gaps in information. They need access to the whole story.

Clinical decision support (CDS) solutions should provide clinicians with the information they need to feel confident they are making the best decisions for their patients. Depending on the complexity of the decision, the availability of time and plain curiosity – the amount of information required to fulfill this need may vary.

That’s why an effective solution should provide:

Summary-level information

The initial answer should be more than just a simple lists or basic information; it should include comparative efficacy information, guideline recommendations, detailed adverse effects and pharmacokinetics information, and other pertinent details.

The ability to “drill down” for more detailed information

If clinicians want additional context or details about the research, they should be able to access a more robust entry from within the summary.

Navigating between information levels
DynaMed and Micromedex with Watson, an all-in-one clinical decision support solution from EBSCO Information Services and IBM Watson Health, provides a user-friendly interface that allows clinicians to easily toggle between information levels. See how it works:

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Convenience

Tired of tools not being used? This section is for you.

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Today’s clinicians are busier than ever. On any given day, a physician could be balancing in-person and telehealth visits, documentation requirements, and a hectic OR schedule – leaving little time for additional workflows and tools. Despite this substantial barrier to adoption, you can help make sure your new solution becomes a tool that’s indispensable to your organization by looking for the following features:


EHR integration

Requiring clinicians to exit the EHR to use any tool can hurt adoption. Luckily, some clinical decision support solutions can be integrated directly into the EHR – and thanks to advanced technologies like artificial intelligence (AI), reliable answers can now be delivered fast directly within existing workflows.

Mobile and tablet access

As more care continues to be delivered outside of traditional settings and hours, the value of mobile technology will continue to rise. Ensuring your solution can continue to be part of a clinician’s workflow even as they work at home or on-the-go can help

Additional layers of support

Pairing evidence-based clinical content with additional information that can help support better care – such as patient education material, pricing information or information about drug availability – can help clinicians derive additional value from using the solution.

Improving adoption of clinical decision support
Hear how TidalHealth Peninsula Regional integrated clinical decision support into its EHR, helping to increase overall adoption of clinical decision support.

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Consistency

Avoid conflicts in care and maximize value to your organization

A doctor sit in the chair looking to his laptop screen

As emphasis grows on delivering value in healthcare, reducing sources of variation in care is becoming similarly important. If your organization is implementing multiple solutions to fulfill its varying clinical decision support needs, it may consider the following benefits of exploring an all-in-one solution instead:

Reducing conflicts in care

Consolidating content vendors can help provide the entire care team with access to the same reference information, reducing the potential for conflicts in care.

Minimizing the IT footprint

Cloud-based tools can help provide scalability and reduce provisioning time for new systems or accounts, while helping to promote standardization across the enterprise.


Cutting-edge technology

Use AI to help improve clinical workflows and care experiences

To stay ahead in a consumer-driven environment, healthcare providers need to consider how advanced technologies can help position them as leaders in their market. Artificial intelligence (AI) technology, can help clinicians make fast, informed decisions from diagnosis to discharge – in-person or virtually – helping to streamline workflows and potentially improve the healthcare experience for both patients and clinicians.

To stay ahead in a consumer-driven environment, healthcare providers need to consider how advanced technologies can help position them as leaders in their market. Artificial intelligence (AI) technology, can help clinicians make fast, informed decisions from diagnosis to discharge –in-person or virtually –helping to streamline workflows and potentially improve the healthcare experience for both patients and clinicians.

IBM Micromedex clinical decision support solutions use the industry-leading AI of IBM Watson® to power a search utility that can be accessed within an electronic health record or any web-enabled mobile device. Clinicians can simply type questions into the search utility as if they are asking them to a colleague in everyday conversation – Watson then applies its natural language processing capabilities and domain-specific training to mine the rich Micromedex content and deliver reliable answers quickly, to the point of care.

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To learn more about healthcare provider solutions from IBM Watson Health,please contact your IBM representative or IBM Business Partner, or https://www.ibm.com/watson-health/solutions/healthcare-provider.

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