Watson Assistant Solutions are IBM's family of solutions that use AI to deliver scalable experiences. Designed for a variety of interactions, these solutions transform the way you interact with your customers and employees.
One assistant, multiple avenues
Extend the conversation across any channel with consistency, improving customer and employee experiences
Faster to market
Use Watson's pre-trained content and easy-to-use tooling to more quickly engage with your customers
Built for business
Maintain ownership of your data, insights and training with a scalable assistant
The product powering the solution bundles
Watson Assistant is the industry leading business AI technology enabling business users and builders to collaborate and build conversational AI solutions. It’s highly flexible, allowing you to deploy small, focused solutions or scale to enterprise deployments supporting millions of conversations.