100 Top Hospitals studies use a balanced scorecard to measure leadership impact

Leaders of Watson Health 100 Top Hospitals winners achieve quality and efficiency simultaneously, thereby delivering greater value to the communities they serve.

The program’s annual studies include 100 Top Hospitals, 50 Top Cardiovascular Hospitals and 15 Top Health Systems. We also offer custom studies – please contact us for information about a study tailored to your needs.

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How is performance evaluated?

The 100 Top program uses public data sources and transparent methodologies to calculate hospital and health system performance on clinical, operational and patient perception of care metrics. The measures evolve as the healthcare industry shifts attention to new frontiers of performance and improvement, and new data becomes available. Together, the measures form a balanced scorecard that sheds light on the performance of leadership in achieving excellence across the organization. Based on the balanced scorecard, we develop a composite score that we use to identify the top performers among general acute care hospitals, cardiovascular hospitals and health systems in the study. 

Hospitals do not apply or pay to participate in the studies, nor do winners pay to promote their award

Three annual studies naming top performers

Hospitals with unrelenting focus on quality

Leading the way in cardiovascular services

Delivering consistent patient care across facilities

Custom benchmark reports

Watson Health offers custom benchmark reports based on our 100 Top Hospitals studies, which can provide in-depth analyses of your  organization's performance

Leaders of The Center for Healthcare Analytics at IBM Watson Health instill scientific rigor in evaluating hospital performance.

Jean Chenoweth

Leader of the 100 Top Hospitals Program

David A. Foster

Lead Scientist, Center for Healthcare Analytics

Janet K. Young

Senior Scientist, Center for Healthcare Analytics

Connect with us to learn more

Call us at 1-877-426-3287 | Priority code: Watson Health

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