Spending on travel and leisure is expected to rise to $8 trillion by 2030, as more and more consumers are choosing to spend money on experiences vs. things. With warmer, longer summer days on the horizon and inspiration coming from timely events such as Cinco de Mayo, the Kentucky Derby, Independence Day, and a royal wedding, consumers are likely to feel optimistic and be primed to book exciting adventures.
This seasonal optimism brings with it a tremendous opportunity for the hospitality industry to create personalized experiences that are intensely memorable, yet operationally efficient. From AI-powered planning tools to dynamic chatbots to highly personalized rooms, the key to transforming the human business of hospitality lies in artificial intelligence (AI).
Download our latest thought leadership piece, “Where Hospitality Meets AI” to find out more.v