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Overview

What is IBM® Robotic Process Automation?

Going from simple, back-office task automation to scaled automation to handle time-consuming business processes can be a challenge.

The IBM Robotic Process Automation offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

Explore our no-hype RPA buyers guide →

Read the Automation and RPA in the Enterprise ebook (1.4 MB)

Why Robotic Process Automation (RPA)?

Why Robotic Process Automation (RPA)? (06:39)

Use cases

Why you need RPA

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Why you need RPA

Accelerate productivity using RPA tools. Spend more time on strategic work, and less time on repetitive tasks.

See how

Build a bot

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Build a bot

RPA tools from IBM help an RPA developer — or virtually anyone — build an RPA bot and create reports in minutes.

See how

Integrate a bot

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Integrate a bot

Troubleshoot technical issues and develop chatbots that reply to customers in real-time.

See how

Manage a bot

Screen shot representing how to manage bots using IBM Robotic Process Automation

Manage a bot

Maintain your RPA environment and track metrics.

See how

Blogs

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Robotic Process Automation (RPA): To Automate or Not to Automate

Understand the seven factors and four questions that help determine when to automate or apply human efforts.

Read the blog

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How to Rule Markets with Decision Automation

Discover how automation can accelerate the speed of business decisions.

Read the blog

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The Role of RPA in IT Process Automation

Learn why information technology-based RPA initiatives are just as vital as business-focused ones.

Read the blog

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Digitally Transform Your Organization by Combining RPA and AI

Find out why artificial intelligence is the perfect RPA complement and how intelligent automation can elevate organizations.

Read the blog

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Five Ways to Use Robotic Process Automation (RPA) in Finance

Read the top five ways to use robotic process automation to drive efficiencies and generate value.

Read the blog

IBM Robotic Process Automation 2021 TEI Study

Read the Forrester total economic impact (TEI) study and attend the study webinar.

Read the study

Benefits

Get started quickly

Get simple licensing, low-code development and deployment options.

Operationalize AI

Employ RPA bots that can act on AI insights to complete tasks quickly.

Achieve faster ROI

Get proven ROI within the first day of production.

Focus on business and IT

Automate use cases such as event management, help desk and more.

Get full-featured RPA

Automate more work with integrated OCR and intelligent chatbots.

Reduce cost of ownership

Run multiple software bots on the same virtual host.

Case studies

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Aon Italy

Aon Italy modernizes insurance and risk processes with IBM Robotic Process Automation and IBM® Cloud Paks.

Read the case study

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Sicoob

Sicoob reduced process times up to 80% and cut costs up to 20% with the use of IBM Robotic Process Automation.

Read the case study

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Deloitte

Deloitte reduced report preparation time from days to hours to minutes using IBM RPA software.

Read the case study

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Credigy Solutions

Credigy uses RPA automation for due diligence reviews on thousands of loans, processing invoices and more.

Read the case study

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Cobmax

Cobmax saves time and reduces back-office operations by 50% with process automation.

Read the case study

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Lojacorr Network

Lojacorr Network uses RPA to achieve an 80% increase in process execution efficiency.

Read the case study

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Inter Aduaneira

Inter Aduaneira frees up thousands of manual work hours by automating shipment tracking with RPA software.

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GAM

GAM saves BRL 120,000 per year by automating manual and repetitive tasks.

Read the case study

Features

Build, run and monitor your bots

Check out low-code and AI features.

Unattended bots

Automate repetitive tasks without human intervention.

Learn more (01:33)

Attended bots

Enable human workers to use bots on demand.

Intelligent chatbots

Create engaging chatbots for any channel.

Learn more (01:13)

Workload management

Distribute work across multiple bots intelligently.

Scheduling

Manage the time schedule for running unattended bots.

Low-code authoring tools

Build bots faster with hundreds of prebuilt commands.

Learn more (01:55)

Your choice of deployment

Deploy on premises or in the cloud (SaaS).

Concurrent bot execution

Increase scalability and run multiple bots on the same virtual host.

Learn more (01:42)

Credential vault

Store log-in credentials for your bots with a high level of security.

Get more capabilities

Get IBM Robotic Process Automation as part of the IBM Cloud Pak® for Business Automation

Make bold moves in automation and solve your toughest operational challenges

See the IBM Cloud Pak

Integrated

IBM Cloud Pak for Business Automation includes AI-powered capabilities, a common UI, low-code tools.

Complete

Get task automation, workflow orchestration, decisions management, content services and more.

Modern

It’s a modular and easy-to-consume pricing approach, so you only pay for what you need.

Explore RPA

Discover the benefits of IBM Robotic Process Automation, driven by artificial intelligence.

Try it now