Customer service - Make customer concerns a priority before, during and after a purchase | IBM

18 results

IBM Tealeaf

IBM Tealeaf offers customer experience analytics that help businesses optimize customer experience on sites and apps through actionable, AI-powered insight.

IBM Services for Banking IT Support

Integrated proactive IT Support for ATM and branch banking

SPLICE Pre-CAT Insurance Notifications

SPLICE Pre-CAT Notification Dialogs for Insurance Companies improve the claims experience by communicating with policyholders before the catastrophe occurs.

EscalateAI

EscalateAI offers a low cost hybrid human chat and AI chatbot solution built on IBM Watson Assistant. Combined with our powerful low cost AI chatbot development facility in The Philippines, there is no more cost effective solution on the market.

Rainbow

Rainbow is a secured enterprise grade platform for developers and Enterprises who seek to enhance communications internally and externally by enriching applications with chat, group chat, voice, video, file and screen sharing, telephony PBX features and more.

Airline Control System V2

IBM Airline Control System V2 (ALCS) is a software interface between application programs and the z/OS operating system

Glintt KnowWards

Glintt KnowWARDS helps hospital managers and staff increase efficiency and quality of service making for selecting and allocating hospital beds for patients

Hanogi - Email Insights Suite

Hanogi Email Insights Suite helps you proactively obviate escalations, prevent client churn, get real time clients index, understand sales teams' outreach with clients, perform appraisals and retain employees.

CouchContract

CouchContract is a digital meeting log that supports with innovative technologies the existing, document-based communication.

IBM Watson Health Solution for Universal Access

Transform the experience of engaging with government by providing personalized, citizen-centric digital services that connect people to services that help them reach their socio-economic potential.

IBM Telematics Analytics on Cloud

IBM Telematics Analytics on Cloud solution is available on a cloud environment for big data rationalization of vehicle and driver behavior.

IBM Software Accelerated Value Program

Software Accelerated Value Program provides an assigned contact, guidance on integrating new solutions, prescriptive maintenance and advice on best practices.

Phunware Mobile Marketing Automation

Mobile Marketing Automation can turn your mobile app into a dynamic customer engagement engine with hyperlocal and targeted messaging campaigns.

IBM Support Value Add Offering for TSAMP Individualized RemoteTraining

Support Value Add Offering for TSAMP Remote Training supplements your in-house skills with education on key components that help you achieve optimal success.

Inceptum Field Services Management

Inceptum Field Services Management

AI Patient Companion for Hospitals

AI Patient Companion for Hospitals leverages artificial intelligence to help increase patient safety, patient satisfaction, and hospital staff productivity while reducing labor costs and increasing hospital revenue.

VoiceVibes API

VoiceVibes provides automated assessment of oral communication skills. Our cloud-based, speech coaching software delivers predictive analytics based on voice.

BizSkype

The BizSkype service connects the customers telephony provider with their Microsoft Office environment. Global reach within IBM Cloud supporting any enterprise, with a user/month pricing model. A global enterprise telephony solution for Microsoft Office customers.

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