Customer service - Make customer concerns a priority before, during and after a purchase | IBM

17 results

IBM Tealeaf

IBM Tealeaf offers customer experience analytics that help businesses optimize customer experience on sites and apps through actionable, AI-powered insight.

Rainbow

Rainbow is a secured enterprise grade platform for developers and Enterprises who seek to enhance communications internally and externally by enriching applications with chat, group chat, voice, video, file and screen sharing, telephony PBX features and more.

EscalateAI

EscalateAI offers a low cost hybrid human chat and AI chatbot solution built on IBM Watson Assistant. Combined with our powerful low cost AI chatbot development facility in The Philippines, there is no more cost effective solution on the market.

SPLICE Pre-CAT Insurance Notifications

SPLICE Pre-CAT Notification Dialogs for Insurance Companies improve the claims experience by communicating with policyholders before the catastrophe occurs.

IBM Watson Health Solution for Universal Access

Transform the experience of engaging with government by providing personalized, citizen-centric digital services that connect people to services that help them reach their socio-economic potential.

Airline Control System V2

IBM Airline Control System V2 (ALCS) is a software interface between application programs and the z/OS operating system

Glintt KnowWards

Glintt KnowWARDS helps hospital managers and staff increase efficiency and quality of service making for selecting and allocating hospital beds for patients

Weather Company Operations Dashboard

Weather Company Operations Dashboard provides real-time and location-specific intelligence to help teams make better decisions to improve operational efficiency.

IBM Accelerated Value Program

Software Accelerated Value Program provides an assigned contact, guidance on integrating new solutions, prescriptive maintenance and advice on best practices.

IBM Telematics Analytics on Cloud

IBM Telematics Analytics on Cloud solution is available on a cloud environment for big data rationalization of vehicle and driver behavior.

CouchContract

CouchContract is a digital meeting log that supports with innovative technologies the existing, document-based communication.

Hanogi - Email Insights Suite

Hanogi Email Insights Suite helps you proactively obviate escalations, prevent client churn, get real time clients index, understand sales teams' outreach with clients, perform appraisals and retain employees.

Phunware Mobile Marketing Automation

Mobile Marketing Automation can turn your mobile app into a dynamic customer engagement engine with hyperlocal and targeted messaging campaigns.

Inceptum Field Services Management

Inceptum Field Services Management

VoiceVibes API

VoiceVibes provides automated assessment of oral communication skills. Our cloud-based, speech coaching software delivers predictive analytics based on voice.

AI Patient Companion for Hospitals

AI Patient Companion for Hospitals leverages artificial intelligence to help increase patient safety, patient satisfaction, and hospital staff productivity while reducing labor costs and increasing hospital revenue.

BizSkype

The BizSkype service connects the customers telephony provider with their Microsoft Office environment. Global reach within IBM Cloud supporting any enterprise, with a user/month pricing model. A global enterprise telephony solution for Microsoft Office customers.

Page 1