Customer service - Make customer concerns a priority before, during and after a purchase | IBM

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IBM Sterling Store Engagement

Increase sales and improve customer service across multi-store environments with IBM Sterling Store Engagement. Bringing efficiency to store operations.

Cognitive Agent Assist

IBM Cognitive Agent Assist (CAA) is a natural language processing system base on deep learning built since 2016, deployed 24 cross industry clients globally. It can be used as a Virtual Agent for self-service, Agent Assist for call center agent and Knowledge Management system.

Airline Control System V2

Real-time, high-volume and high-availability transaction processing

IBM Watson Health Citizen Engagement

IBM Citizen Engagement is social work case management software governments can use to deliver citizen-focused government healthcare and social services.